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团队成员的互动焦虑与团队培训效果:一种灾难性的关系?

Team members' interaction anxiety and team-training effectiveness: a catastrophic relationship?

作者信息

Naber Andrew M, McDonald Jennifer N, Asenuga Olabisi A, Arthur Winfred

出版信息

Hum Factors. 2015 Feb;57(1):163-76. doi: 10.1177/0018720814538814.

DOI:10.1177/0018720814538814
PMID:25790576
Abstract

OBJECTIVE

In the present study, we examined the relationship between team members' interaction anxiety and team-training effectiveness.

BACKGROUND

Training in the context of teams can be focused on either individual or team outcomes. Relatedly, the individual differences of team members can hinder or facilitate the effectiveness of training for both individuals and the team as a collective. Interaction anxiety is an understudied individual difference that has been shown to be negatively related to training effectiveness in individual contexts. However, its effects in team-training contexts are yet to be investigated.

METHOD

A sample of 492 students in 123 four-person teams was trained to operate a complex, computer-based team task

RESULTS

Interaction anxiety negatively related to team cohesion and team-training effectiveness. A cusp catastrophe model fit the data and showed that teams with more than one high-interaction-anxiety member were negatively affected.

CONCLUSION

Interaction anxiety inhibits the social activities of team training, in turn reducing team-training effectiveness when there is more than one high-interaction-anxiety individual on the training team.

APPLICATION

These results highlight the importance of examining interaction anxiety as a training team compositional variable that may inhibit behaviors and team processesnecessary to capitalize on the positive social activities on which team training depends since the interaction anxiety composition of training teams may serve as an important boundary condition on the effectiveness team-training interventions.

摘要

目的

在本研究中,我们考察了团队成员的互动焦虑与团队训练效果之间的关系。

背景

团队环境下的训练可以侧重于个人或团队成果。相关地,团队成员的个体差异可能会阻碍或促进个人及团队整体训练的效果。互动焦虑是一个研究较少的个体差异因素,在个体环境中,它已被证明与训练效果呈负相关。然而,其在团队训练环境中的影响尚未得到研究。

方法

对123个四人团队中的492名学生进行培训,使其操作一项基于计算机的复杂团队任务。

结果

互动焦虑与团队凝聚力和团队训练效果呈负相关。一个尖点突变模型拟合了数据,结果显示,团队中存在一名以上高互动焦虑成员时,团队会受到负面影响。

结论

互动焦虑会抑制团队训练中的社交活动,进而当训练团队中有一名以上高互动焦虑个体时,会降低团队训练效果。

应用

这些结果凸显了将互动焦虑作为一个训练团队构成变量进行考察的重要性,因为训练团队的互动焦虑构成可能是团队训练干预效果的一个重要边界条件,它可能会抑制利用团队训练所依赖的积极社交活动所需的行为和团队过程。

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