Weinstock Donna
J Med Pract Manage. 2014 Sep-Oct;30(2):94-6.
Your practice should want patients to understand and appreciate its uniqueness and beliefs. Simply stated, the culture of your practice is the excellent care you provide and how your practice is able to achieve that excellence. Defining and sharing your culture will encourage patients to choose your practice for their healthcare. Monitoring and continually updating your definition of "culture" will help your practice thrive and maintain high standards.
你的医疗机构应该希望患者理解并欣赏其独特之处和理念。简而言之,你的医疗机构文化就是你所提供的优质护理以及你的机构实现卓越护理的方式。定义并分享你的文化将鼓励患者选择你的机构接受医疗服务。监测并持续更新你对“文化”的定义将有助于你的机构蓬勃发展并保持高标准。