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与专业牙科护理中心绩效相关的因素。

Factors related to the performance of Specialized Dental Care Centers.

作者信息

Machado Flávia Christiane de Azevedo, Silva Janmille Valdevino, Ferreira Maria Ângela Fernandes

机构信息

Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Norte, Natal, RN, Brasil,

Universidade Federal do Rio Grande do Norte.

出版信息

Cien Saude Colet. 2015 Apr;20(4):1149-63. doi: 10.1590/1413-81232015204.00532014.

DOI:10.1590/1413-81232015204.00532014
PMID:25923626
Abstract

The Specialized Dental Care Centers (SDCC) have the mission to expand access to public medium complexity dental care and support the primary health care actions at this level of complexity. However, it is necessary to ensure the quality of services and to evaluate such services continuously to identify weaknesses and strengths that support the processes of leadership/management. Nevertheless, there is a dearth of studies on the assessment of oral health in specialized care that may indicate which factors should be investigated. Therefore, this integrated literature review sought to explore the plethora of publications on the evaluation of SDCC in the LILACS and MEDLINE data bases in October 2013 to identify factors possibly related to the performance of such health services. Thus, 13 references were included in this review pointing to forms of organization and management of work processes related to the creation of healthcare networks (operation of regulation centers and setting up of health consortiums). They include the contextual characteristics of the places where SDCCs are located (population size, Family Health Strategy coverage, Municipal Human Development Index, governance, governing capacity) were factors that influenced the SDCCs performance.

摘要

专业牙科护理中心(SDCC)的使命是扩大公众获得中等复杂程度牙科护理的机会,并支持这一复杂程度的初级卫生保健行动。然而,有必要确保服务质量并持续评估此类服务,以识别支持领导/管理流程的弱点和优势。尽管如此,关于专科护理中口腔健康评估的研究却很匮乏,这些研究可能表明哪些因素值得调查。因此,本次综合文献综述旨在探究2013年10月在LILACS和MEDLINE数据库中有关SDCC评估的大量出版物,以确定可能与此类卫生服务绩效相关的因素。因此,本综述纳入了13篇参考文献,这些文献指出了与创建医疗网络相关的工作流程的组织和管理形式(监管中心的运作和卫生联合体的建立)。它们包括SDCC所在地点的背景特征(人口规模、家庭健康战略覆盖范围、市人类发展指数、治理、治理能力),这些都是影响SDCC绩效的因素。

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