Åsprang Aud Frøysa, Frich Jan C, Braut Geir Sverre
Norwegian Board of Health Supervision, Oslo, Norway.
Department of Health Management and Health Economics, University of Oslo, Oslo, Norway.
Transfus Apher Sci. 2015 Oct;53(2):228-32. doi: 10.1016/j.transci.2015.04.015. Epub 2015 Apr 21.
Little is known about the organizational impact of supervisory activities in blood banks. We did a study with the aim to explore health professional's experiences with the external audit of blood transfusion services in Norway. The audit and supervision brought attention to deficiencies in systems and practices, and had been a catalyst for quality improvement. We identify facilitators and barriers to change. While audits can bring attention to known deficiencies, and trigger improvement processes which previously have not been prioritized, involvement of senior management is important to secure change across departments.
关于血库监督活动对组织的影响，我们所知甚少。我们开展了一项研究，旨在探究卫生专业人员在挪威输血服务外部审计方面的经历。审计和监督使人们关注到系统和实践中的缺陷，并且一直是质量改进的催化剂。我们确定了变革的促进因素和障碍。虽然审计可以让人们关注到已知的缺陷，并引发此前未被优先考虑的改进过程，但高层管理人员的参与对于确保各部门的变革至关重要。
