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在使用条形码给药系统时,干扰如何影响护士的视觉扫描模式?

How do interruptions impact nurses' visual scanning patterns when using barcode medication administration systems?

作者信息

He Ze, Marquard Jenna L, Henneman Philip L

机构信息

College of Engineering, University of Massachusetts, Amherst, MA.

Baystate Medical Center, Springfield, MA ; Tufts University School of Medicine, Boston, MA.

出版信息

AMIA Annu Symp Proc. 2014 Nov 14;2014:1768-76. eCollection 2014.

PMID:25954449
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC4419886/
Abstract

While barcode medication administration (BCMA) systems have the potential to reduce medication errors, they may introduce errors, side effects, and hazards into the medication administration process. Studies of BCMA systems should therefore consider the interrelated nature of health information technology (IT) use and sociotechnical systems. We aimed to understand how the introduction of interruptions into the BCMA process impacts nurses' visual scanning patterns, a proxy for one component of cognitive processing. We used an eye tracker to record nurses' visual scanning patterns while administering a medication using BCMA. Nurses either performed the BCMA process in a controlled setting with no interruptions (n=25) or in a real clinical setting with interruptions (n=21). By comparing the visual scanning patterns between the two groups, we found that nurses in the interruptive environment identified less task-related information in a given period of time, and engaged in more information searching than information processing.

摘要

虽然条形码给药系统(BCMA)有减少用药错误的潜力,但它们可能会在给药过程中引入错误、副作用和风险。因此,对BCMA系统的研究应考虑健康信息技术(IT)使用与社会技术系统的相互关联性质。我们旨在了解在BCMA过程中引入干扰如何影响护士的视觉扫描模式,视觉扫描模式可作为认知加工一个组成部分的代表。我们使用眼动仪记录护士在使用BCMA给药时的视觉扫描模式。护士们要么在无干扰的受控环境中执行BCMA过程(n = 25),要么在有干扰的真实临床环境中执行(n = 21)。通过比较两组的视觉扫描模式,我们发现处于干扰环境中的护士在给定时间内识别的与任务相关的信息较少,并且更多地进行信息搜索而非信息处理。

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Effect of barcode-assisted medication administration on emergency department medication errors.条形码辅助给药对急诊用药错误的影响。
Acad Emerg Med. 2013 Aug;20(8):801-6. doi: 10.1111/acem.12189.
2
Bar-code verification: reducing but not eliminating medication errors.条形码验证:减少但不能消除用药错误。
J Nurs Adm. 2012 Dec;42(12):562-6. doi: 10.1097/NNA.0b013e318274b545.
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Nurses' behaviors and visual scanning patterns may reduce patient identification errors.护士的行为和视觉扫描模式可能会减少患者身份识别错误。
J Exp Psychol Appl. 2011 Sep;17(3):247-56. doi: 10.1037/a0025261.
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Interruption management in the intensive care unit: Predicting resumption times and assessing distributed support.重症监护病房中的中断管理:预测恢复时间和评估分布式支持。
J Exp Psychol Appl. 2010 Dec;16(4):317-34. doi: 10.1037/a0021912.
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Effect of bar-code technology on the safety of medication administration.条形码技术对给药安全的影响。
N Engl J Med. 2010 May 6;362(18):1698-707. doi: 10.1056/NEJMsa0907115.
6
Interruptions in healthcare: theoretical views.医疗保健中的干扰:理论观点。
Int J Med Inform. 2009 May;78(5):293-307. doi: 10.1016/j.ijmedinf.2008.10.001. Epub 2008 Dec 9.
7
Workarounds to barcode medication administration systems: their occurrences, causes, and threats to patient safety.条形码给药系统的变通方法:其发生情况、原因及对患者安全的威胁。
J Am Med Inform Assoc. 2008 Jul-Aug;15(4):408-23. doi: 10.1197/jamia.M2616. Epub 2008 Apr 24.
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Unintended consequences of information technologies in health care--an interactive sociotechnical analysis.医疗保健中信息技术的意外后果——一项交互式社会技术分析
J Am Med Inform Assoc. 2007 Sep-Oct;14(5):542-9. doi: 10.1197/jamia.M2384. Epub 2007 Jun 28.
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Errors prevented by and associated with bar-code medication administration systems.条码给药系统预防及与之相关的差错
Jt Comm J Qual Patient Saf. 2007 May;33(5):293-301, 245. doi: 10.1016/s1553-7250(07)33034-1.
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Computerization can create safety hazards: a bar-coding near miss.计算机化可能会造成安全隐患:一次条形码相关的未遂事故。
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