Daugherty Biddison Elizabeth Lee, Paine Lori, Murakami Peter, Herzke Carrie, Weaver Sallie J
Department of Medicine, Johns Hopkins School of Medicine, Baltimore, Maryland, USA.
Johns Hopkins University School of Medicine, Baltimore, Maryland, USA.
BMJ Qual Saf. 2016 Jan;25(1):31-7. doi: 10.1136/bmjqs-2014-003910. Epub 2015 Jun 3.
With the growth of the patient safety movement and development of methods to measure workforce health and success have come multiple modes of assessing healthcare worker opinions and attitudes about work and the workplace. Safety culture, a group-level measure of patient safety-related norms and behaviours, has been proposed to influence a variety of patient safety outcomes. Employee engagement, conceptualised as a positive, work-related mindset including feelings of vigour, dedication and absorption in one's work, has also demonstrated an association with a number of important worker outcomes in healthcare. To date, the relationship between responses to these two commonly used measures has been poorly characterised. Our study used secondary data analysis to assess the relationship between safety culture and employee engagement over time in a sample of >50 inpatient hospital units in a large US academic health system. With >2000 respondents in each of three time periods assessed, we found moderate to strong positive correlations (r=0.43-0.69) between employee engagement and four Safety Attitudes Questionnaire domains. Independent collection of these two assessments may have limited our analysis in that minimally different inclusion criteria resulted in some differences in the total respondents to the two instruments. Our findings, nevertheless, suggest a key area in which healthcare quality improvement efforts might be streamlined.
随着患者安全运动的发展以及衡量员工健康与工作成效方法的出现,出现了多种评估医护人员对工作及工作场所看法和态度的方式。安全文化是一种对与患者安全相关的规范和行为的群体层面衡量指标,已被提出会影响多种患者安全结果。员工敬业度被概念化为一种积极的、与工作相关的心态,包括活力感、奉献精神和对工作的专注度,它也已证明与医疗保健领域一些重要的员工结果存在关联。到目前为止,对这两种常用衡量指标的回应之间的关系尚未得到充分描述。我们的研究使用二次数据分析来评估美国一个大型学术医疗系统中50多个住院病房样本随时间推移安全文化与员工敬业度之间的关系。在三个评估时间段中的每个时间段都有超过2000名受访者,我们发现员工敬业度与《安全态度问卷》的四个领域之间存在中度到强的正相关(r = 0.43 - 0.69)。这两种评估的独立收集可能限制了我们的分析,因为几乎没有差异的纳入标准导致了这两种工具的总受访者存在一些差异。然而,我们的研究结果表明了一个医疗质量改进工作可以简化的关键领域。