Alicea-Planas Jessica, Pose Alix, Smith Linda
School of Nursing, Fairfield University, 1073 North Benson Road, Fairfield, CT, 06824, USA.
Quality Improvement, Optimus Healthcare, Inc., 982 East Main Street, Bridgeport, CT, 06608, USA.
J Community Health. 2016 Apr;41(2):220-5. doi: 10.1007/s10900-015-0085-2.
The rapid increase of diverse patients living in the US has created a different set of needs in healthcare, with the persistence of health disparities continuing to challenge the current system. Chronic disease management has been discussed as a way to improve health outcomes, with quality patient education being a key component. Using a community based participatory research framework, this study utilized a web-based survey and explored clinical staff perceptions of barriers to providing patient education during primary care visits. With a response rate of nearly 42 %, appointment time allotment seemed to be one of the most critical factors related to the delivery of health education and should be considered key. The importance of team-based care and staff training were also significant. Various suggestions were made in order to improve the delivery of quality patient education at community health centers located in underserved areas.
生活在美国的不同患者数量迅速增加，这在医疗保健领域产生了一系列不同的需求，健康差距的持续存在继续给当前的医疗体系带来挑战。慢性病管理已被视为改善健康结果的一种方式，高质量的患者教育是其中的关键组成部分。本研究采用基于社区的参与性研究框架，利用网络调查，探讨了临床工作人员对在初级保健就诊期间提供患者教育的障碍的看法。回复率近42%，预约时间分配似乎是与健康教育提供相关的最关键因素之一，应被视为关键因素。团队协作护理和员工培训的重要性也很显著。为了改善在服务不足地区的社区健康中心提供高质量患者教育的情况，提出了各种建议。
