Kroezen Marieke, Dussault Gilles, Craveiro Isabel, Dieleman Marjolein, Jansen Christel, Buchan James, Barriball Louise, Rafferty Anne Marie, Bremner Jeni, Sermeus Walter
Department of Public Health and Primary Care, Catholic University Leuven, Kapucijnenvoer 35 blok d-bus 7001, 3000 Leuven, Belgium.
International Public Health and Biostatistics Unit, Institute of Hygiene and Tropical Medicine, Global Health & Tropical Medicine Centre (GHTM), WHO Collaborating Centre for Health Workforce Policy and Planning, New University of Lisbon, Rua da Junqueira 100, 1349-008 Lisbon, Portugal.
Health Policy. 2015 Dec;119(12):1517-28. doi: 10.1016/j.healthpol.2015.08.003. Epub 2015 Aug 20.
Many European countries are faced with health workforce shortages and the need to develop effective recruitment and retention (R&R) strategies. Yet comparative studies on R&R in Europe are scarce. This paper provides an overview of the measures in place to improve the R&R of health professionals across Europe and offers further insight into the evidence base for R&R; the interaction between policy and organisational levels in driving R&R outcomes; the facilitators and barriers throughout these process; and good practices in the R&R of health professionals across Europe. The study adopted a multi-method approach combining an extensive literature review and multiple-case study research. 64 publications were included in the review and 34 R&R interventions from 20 European countries were included in the multiple-case study. We found a consistent lack of evidence about the effectiveness of R&R interventions. Most interventions are not explicitly part of a coherent package of measures but they tend to involve multiple actors from policy and organisational levels, sometimes in complex configurations. A list of good practices for R&R interventions was identified, including context-sensitivity when implementing and transferring interventions to different organisations and countries. While single R&R interventions on their own have little impact, bundles of interventions are more effective. Interventions backed by political and executive commitment benefit from a strong support base and involvement of relevant stakeholders.
许多欧洲国家面临卫生人力短缺问题,需要制定有效的招聘和留用策略。然而,欧洲关于招聘和留用的比较研究很少。本文概述了欧洲各地为改善卫生专业人员招聘和留用所采取的措施,并进一步深入探讨了招聘和留用的证据基础;政策与组织层面在推动招聘和留用成果方面的相互作用;整个过程中的促进因素和障碍;以及欧洲各地卫生专业人员招聘和留用的良好做法。该研究采用了多方法途径,结合了广泛的文献综述和多案例研究。文献综述纳入了64篇出版物,多案例研究纳入了来自20个欧洲国家的34项招聘和留用干预措施。我们发现,一直缺乏关于招聘和留用干预措施有效性的证据。大多数干预措施并非连贯措施组合的明确组成部分,但它们往往涉及政策和组织层面的多个行为体,有时情况复杂。确定了一份招聘和留用干预措施的良好做法清单,包括在将干预措施实施和转移到不同组织和国家时考虑情境敏感性。虽然单一的招聘和留用干预措施本身影响不大,但一系列干预措施则更有效。得到政治和行政承诺支持的干预措施受益于强大的支持基础和相关利益攸关方的参与。