Michaud Dominique, Briand Catherine, Thibault Véronique, Charbonneau Karine
Centre d'études sur la réadaptation, le rétablissement et l'insertion sociale (CÉRRIS); Centre de recherche de l'Institut universitaire en santé mentale de Montréal, Québec.
École de réadaptation, Université de Montréal; Centre d'études sur la réadaptation, le rétablissement et l'insertion sociale (CÉRRIS), Centre de recherche de l'Institut universitaire en santé mentale de Montréal, Québec.
Sante Ment Que. 2015 Spring;40(1):227-49.
To support knowledge application of evidence-based practices in mental health rehabilitation in Quebec, the Centre for Studies on Rehabilitation, Recovery and Social Inclusion (CÉRRIS--www.cerrisweb.com) has set up a community of practice and has organized online activities. In this article, the authors present the community of practice (457 members to date) and the results of a three-year experience aimed at evaluating their appreciation with two online activities of dissemination and knowledge exchange: Web conference and debate blog.
The methodology used in this publication is part of a process of program evaluation. More specifically, a research mixed method was used (concurrent triangulation design). Qualitative data (from qualitative questionnaires) and quantitative data (from Google analytics -participation and attendance data) were collected in parallel and incorporated into analysis step. Forty qualitative questionnaires were completed to identify the benefits, barriers, challenges and facilitators encountered during their participation in the activity. The participants are members of the community of practice of the CÉRRIS and are people with mental illness, family members, practitioners, researchers, students, managers and policy makers in the field of mental health rehabilitation and come from different regions of Quebec, Canada and French speaking areas of Europe. Quantitative data on participation and attendance were collected and analyzed throughout the first three years of implementation of the CÉRRIS. Qualitative data from the questionnaires were analyzed following a content analysis process. Quantitative data were analyzed using Excel.
Since September 2010, 14,061 unique visitors navigated on the CÉRRIS website (23,391 visits) and 2,278 people visited the blog (10,393 visits). Ninety-nine members of the community of practice attended at least one of the 13 Web conferences. Web conference allows a) access to evidence-based practices, b) networking and contact between individuals of different areas and c) access to continuing education remotely. A total of 62 members of the community of practice have actively taken part in one of the 5 debates on the blog. The activity of debate blog a) promotes egalitarian exchanges between different actors in mental health sector, b) encourages diversity of viewpoints and c) create a forum for dialogue and reduce stigma towards people with mental illnesses. For both types of Web activities, technological barriers (network security, outdated computer equipment, etc.) restrained the full participation of the participants. However, the assistance received from organizations and their openness towards new technologies has facilitated the experience of participants in both activities.
Online activities as Web conference and debate blog are interesting avenues to facilitate access to knowledge and support exchanges between clinical, academic, community-based communities, people who use mental health services and their families.
为支持魁北克心理健康康复领域循证实践的知识应用，康复、康复与社会融合研究中心（CÉRRIS——www.cerrisweb.com）建立了一个实践社区并组织了线上活动。在本文中，作者介绍了这个实践社区（截至目前有457名成员）以及一项为期三年的经验成果，该经验旨在评估他们对两项传播与知识交流线上活动的评价：网络会议和辩论博客。
本出版物中使用的方法是项目评估过程的一部分。更具体地说，采用了混合研究方法（同步三角测量设计）。定性数据（来自定性问卷）和定量数据（来自谷歌分析——参与度和出席数据）并行收集，并纳入分析步骤。共完成了40份定性问卷，以确定参与者在参与活动过程中遇到的益处、障碍、挑战和促进因素。参与者是CÉRRIS实践社区的成员，包括患有精神疾病的人、家庭成员、从业者、研究人员、学生、管理人员以及心理健康康复领域的政策制定者，他们来自魁北克的不同地区、加拿大以及欧洲的法语区。在CÉRRIS实施的前三年中，收集并分析了关于参与度和出席情况的定量数据。问卷中的定性数据通过内容分析过程进行分析。定量数据使用Excel进行分析。
自2010年9月以来，有14,061名独立访客浏览了CÉRRIS网站（23,391次访问），2,278人访问了博客（10,393次访问）。实践社区的99名成员至少参加了13次网络会议中的一次。网络会议允许：a）获取循证实践；b）不同领域的个人之间建立联系和交流；c）远程获取继续教育。共有62名实践社区成员积极参与了博客上的5次辩论中的一次。辩论博客活动：a）促进了心理健康领域不同行为者之间的平等交流；b）鼓励了观点的多样性；c）创建了一个对话论坛并减少了对患有精神疾病者的污名化。对于这两种网络活动，技术障碍（网络安全、过时的计算机设备等）限制了参与者的充分参与。然而，组织提供的帮助及其对新技术的开放态度促进了参与者在这两项活动中的体验。
网络会议和辩论博客等线上活动是促进获取知识以及支持临床、学术、社区团体、使用心理健康服务的人群及其家庭之间交流的有趣途径。
