Djordjević Dragan, Petrović Dejan, Vuković Dejana, Mihailović Dobrivoje, Dimić Aleksandar
Vojnosanit Pregl. 2015 Aug;72(8):714-21. doi: 10.2298/vsp131110055d.
BACKGROUND/AIM: Health care system is specific for each country, and therefore involves different motivation and job satisfaction factors. The aim of this study was to confirm the validity and applicability of the General Nordic Questionnaire translated into Serbian for analyzing motivation and job satisfaction, as well as to analyze the motivation factors and job satisfaction of health workers at the Institute for Treatment and Rehabilitation "Niska Banja".
The General Nordic Questionnaire was translated into Serbian. It included 73 questions (5 answers by the Likert scale), which formed 24 scales. In May, 2012, 196 (82.3%) health workers filled in the questionnaire.
A correlation of Ceronbach's alpha values between the Scandinavian study results and the results of Serbian study was statistically significant (r = 0.424; p < 0.05). The lowest Cronbach' alfa coefficient was for the scale "learning demand in job demands" (alpha 0.28). The other scale with no satisfactory reliability was "control of work pacing" (alpha 0.46). Intrinsic motivation positively correlated with all the scales of organizational module, apart from inequality. Within this module, the degree of extrinsic motivation correlated with the support from the superior and coworkers, with fair leadership and human resources primacy. A negative correlation appeared with inequality.
The general Nordic Questionnaire can be applied to a great extent to the conditions in our country. Our study shows a low consistency of the scales learning job demands, control of decision, control of work pacing, so the questions in them should be adjusted to the conditions in our country. Extrinsic motivation resulted in higher values than the values of intrinsic motivation in our workers, which is opposite to the results of the original questionnaire.
背景/目的：医疗保健系统因国家而异，因此涉及不同的动机和工作满意度因素。本研究的目的是确认翻译成塞尔维亚语的北欧通用问卷在分析动机和工作满意度方面的有效性和适用性，并分析“尼斯卡巴尼亚”治疗与康复研究所医护人员的动机因素和工作满意度。
将北欧通用问卷翻译成塞尔维亚语。该问卷包括73个问题（采用李克特量表的5级回答），形成24个量表。2012年5月，196名（82.3%）医护人员填写了问卷。
斯堪的纳维亚研究结果与塞尔维亚研究结果之间的Ceronbach's alpha值相关性具有统计学意义（r = 0.424；p < 0.05）。“工作需求中的学习需求”量表的Cronbach' alfa系数最低（alpha 0.28）。另一个可靠性不令人满意的量表是“工作节奏控制”（alpha 0.46）。除不平等外，内在动机与组织模块的所有量表呈正相关。在该模块中，外在动机程度与上级和同事的支持、公平领导和人力资源至上相关。与不平等呈负相关。
北欧通用问卷在很大程度上可应用于我国的情况。我们的研究表明，“学习工作需求”“决策控制”“工作节奏控制”等量表的一致性较低，因此其中的问题应根据我国情况进行调整。我国医护人员的外在动机得分高于内在动机得分，这与原始问卷的结果相反。
