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[正畸治疗中军队门诊患者心理感受对医患关系的影响分析]

[Analysis of effect of military outpatients' psychological feelings on doctor-patient relationship in orthodontic treatment].

作者信息

Wan Rong, Han Ying-xing, Guo Li, Guo Jia-ping, Gao Qun, Huang Shi-hua

机构信息

Department of Stomatology, 458 Hospital of the People's Liberation Army. Guangzhou 510602, Guangdong Province;China. E-mail:

出版信息

Shanghai Kou Qiang Yi Xue. 2015 Oct;24(5):620-2.

Abstract

PURPOSE

To explore the effect of military outpatients' psychological feelings on doctor-patient relationship in orthodontic treatment.

METHODS

A total of 95 clinic patients who were undergoing orthodontic treatment were asked to complete the questionnaire of dental visit satisfaction scale (DVSS) and orthodontist-patient relationship scale (OPRS). The results of different groups according to identity, gender, age and treatment time were compared. The data was analyzed with SPSS 20.0 software package for correlation analysis and stepwise regression.

RESULTS

Except 6-18 months group, psychological feelings of patients had significant impact on doctor-patient relationship (P<0.01). The correlation coefficient was 0.610 between patients' satisfaction of outpatient treatment and doctor-patient relationship (P<0.001). Among 9 psychological feelings of orthodontic treatment, five kinds had significant effect on doctor-patient relationship, including three kinds of positive correlation and two kinds of negative correlation.

CONCLUSIONS

The patients' psychological feelings are closely related to doctor-patient relationship. Doctors should try to improve medical quality, strengthen service level and pay much attention to the patients' psychological and social needs.

摘要

目的

探讨正畸治疗中军队门诊患者心理感受对医患关系的影响。

方法

共95例正在接受正畸治疗的门诊患者被要求完成牙科就诊满意度量表(DVSS)和正畸医患关系量表(OPRS)。比较不同身份、性别、年龄和治疗时间组的结果。使用SPSS 20.0软件包对数据进行相关分析和逐步回归分析。

结果

除6 - 18个月组外,患者的心理感受对医患关系有显著影响(P<0.01)。患者门诊治疗满意度与医患关系的相关系数为0.610(P<0.001)。在正畸治疗的9种心理感受中,有5种对医患关系有显著影响,包括3种正相关和2种负相关。

结论

患者的心理感受与医患关系密切相关。医生应努力提高医疗质量,加强服务水平,高度关注患者的心理和社会需求。

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