O'Leary Denise Fiona
a Irish Academy of Hospitality and Tourism , Institute of Technology Tralee , Dromtacker, Tralee , County Kerry , Ireland.
J Interprof Care. 2016;30(1):29-34. doi: 10.3109/13561820.2015.1072142.
It has been previously demonstrated that interactions within interprofessional teams are characterised by effective communication, shared decision-making, and knowledge sharing. This article outlines aspects of an action research study examining the emergence of these characteristics within change management teams made up of nurses, general practitioners, physiotherapists, care assistants, a health and safety officer, and a client at two residential care facilities for older people in Ireland. The theoretical concept of team psychological safety (TPS) is utilised in presenting these characteristics. TPS has been defined as an atmosphere within a team where individuals feel comfortable engaging in discussion and reflection without fear of censure. Study results suggest that TPS was an important catalyst in enhancing understanding and power sharing across professional boundaries and thus in the development of interprofessional teamwork. There were differences between the teams. In one facility, the team developed many characteristics of interprofessional teamwork while at the other there was only a limited shift. Stability in team membership and organisational norms relating to shared decision-making emerged as particularly important in accounting for differences in the development of TPS and interprofessional teamwork.
先前已有研究表明,跨专业团队内部的互动具有有效沟通、共同决策和知识共享的特点。本文概述了一项行动研究的相关方面,该研究考察了爱尔兰两家老年人寄宿护理机构中,由护士、全科医生、物理治疗师、护理助理、健康与安全官员以及一名客户组成的变革管理团队中这些特点的出现情况。团队心理安全(TPS)的理论概念被用于阐述这些特点。TPS被定义为团队内部的一种氛围,在这种氛围中,个体能够自在地参与讨论和反思,而不必担心受到指责。研究结果表明,TPS是增强跨专业界限的理解和权力共享,进而促进跨专业团队合作发展的重要催化剂。各团队之间存在差异。在一个机构中,团队形成了许多跨专业团队合作的特点,而在另一个机构中,转变则较为有限。团队成员的稳定性以及与共同决策相关的组织规范,在解释TPS发展和跨专业团队合作的差异方面显得尤为重要。