Stearman Eric J, Durso Francis T
School of Psychology, Georgia Institute of Technology.
J Exp Psychol Appl. 2016 Mar;22(1):107-23. doi: 10.1037/xap0000075. Epub 2016 Feb 4.
Advances in technology have led to increasing levels of automation in modern work environments, moving people to the position of a passive monitor. When persons are in passive monitoring states, they are often subject to overall deficits in performance that become worse as time on task increases (i.e., vigilance decrements). Although many factors have been shown to influence whether or not a vigilance decrement will occur in a monitoring task (e.g., event rate), it is not clear how laboratory experiments translate to operational environments (Hancock, 2013). Four experiments were conducted that examined the effects of signal rate, event rate, cognitive load, training, and the presence of a dual task on performance during an air traffic control (ATC) automation failure detection task. Both failure detection and detection time were analyzed. Results from a meta-analysis revealed that cognitive load placed on participants through the use of task-relevant complex instructions produced a reliable vigilance decrement. However, other types of cognitive load did not produce any reliable vigilance decrements. The relationship of the cognitive load to the vigilance task may be an important factor in determining if the cognitive load will produce a vigilance decrement in a dynamic operational environment like air traffic control.
技术进步导致现代工作环境中的自动化程度不断提高,人们逐渐处于被动监控的位置。当人们处于被动监控状态时,他们的整体表现往往会出现缺陷,且随着任务时间的增加而变得更糟(即警觉性下降)。尽管许多因素已被证明会影响监控任务中是否会出现警觉性下降(例如事件发生率),但尚不清楚实验室实验如何转化为实际操作环境(汉考克,2013年)。进行了四项实验,研究了信号率、事件率、认知负荷、训练以及双重任务的存在对空中交通管制(ATC)自动化故障检测任务期间表现的影响。对故障检测和检测时间都进行了分析。一项元分析的结果显示,通过使用与任务相关的复杂指令给参与者施加的认知负荷会导致可靠的警觉性下降。然而,其他类型的认知负荷并未产生任何可靠的警觉性下降。在像空中交通管制这样的动态操作环境中,认知负荷与警觉任务的关系可能是决定认知负荷是否会导致警觉性下降的一个重要因素。