护士在急诊室促进团队合作所采用的策略。

Strategies used by nurses to promote teamwork in an emergency room.

作者信息

Santos José Luís Guedes Dos, Lima Maria Alice Dias da Silva, Pestana Aline Lima, Colomé Isabel Cristina Dos Santos, Erdmann Alacoque Lorenzini

机构信息

Departamento de Enfermagem, Centro de Ciências da Saúde, Universidade Federal de Santa Catarina, Florianópolis, Santa Catarina, Brasil.

Escola de Enfermagem, Universidade Federal do Rio Grande do Sul, Porto Alegre, Rio Grande do Sul, Brasil.

出版信息

Rev Gaucha Enferm. 2016 Mar;37(1):e50178. doi: 10.1590/1983-1447.2016.01.50178. Epub 2016 Feb 26.

DOI:10.1590/1983-1447.2016.01.50178

PMID:26934508

Abstract

Objective to analyze the strategies used by nurses to promote teamwork in a hospital emergency room. Method qualitative case study research with 20 nurses in the emergency unit of a university hospital in southern Brazil. Data were collected between June and September 2009 through participant observation and semi-structured interviews, and analyzed using thematic analysis. Results the strategies used by the nurses to promote teamwork in the emergency unit were articulating professional actions; establishing relationships of cooperation; building and maintaining friendly ties; and managing conflict. Conclusion nurses notably make the connections between the practices of the health teams and mediate the relationships established between health professionals to improve care practices.

摘要

目的

分析护士在医院急诊室促进团队合作所采用的策略。方法：对巴西南部一所大学医院急诊科的20名护士进行定性案例研究。2009年6月至9月期间，通过参与观察和半结构化访谈收集数据，并采用主题分析法进行分析。结果：护士在急诊室促进团队合作所采用的策略包括明确专业行动；建立合作关系；建立并维持友好联系；以及管理冲突。结论：护士显著地在医疗团队的实践之间建立联系，并调解医疗专业人员之间建立的关系，以改善护理实践。