College of Business, Oregon State University.
Price College of Business, Division of Management & International Business, University of Oklahoma.
J Appl Psychol. 2016 Oct;101(10):1386-1404. doi: 10.1037/apl0000135. Epub 2016 Jun 23.
Although much is known about why employees decide to resign from their jobs, scant research has examined what occurs after employees decide to leave their jobs but before they exit their organizations. As such, employee resignations are not well understood. This is unfortunate, because the manner in which employees resign from their jobs may have important implications for both individuals and organizations. In this paper, we use social exchange theory to argue that exchange-based correlates of employee turnover influence the manner in which employees resign, and that resignation styles affect managers' emotional reactions to employee resignation. We test our hypotheses in 4 studies. In Study 1, we inductively identify a taxonomy of resignation styles among full-time MBA students who have recently resigned from a job. In Study 2, we qualitatively examine the extent to which this taxonomy of resignation styles is represented in the accounts of supervisors of recently resigned employees. In Study 3, using a sample of recently resigned professionals, we demonstrate that employees' exchange relationships with their organizations and their supervisors influence their resignation styles. Finally, in Study 4, we provide evidence that resignation styles affect supervisors' emotional reactions in a sample of managers. Directions for future research on resignation and practical implications are discussed. (PsycINFO Database Record
尽管人们已经了解了员工决定辞职的原因,但很少有研究探讨员工决定离职但尚未离开组织后的情况。因此,员工辞职的情况还不太清楚。这很不幸,因为员工辞职的方式可能对个人和组织都有重要影响。在本文中,我们使用社会交换理论来论证员工离职的交换基础相关性会影响员工辞职的方式,而辞职方式会影响管理者对员工离职的情绪反应。我们通过 4 项研究来检验我们的假设。在研究 1 中,我们通过对最近辞职的全职 MBA 学生进行归纳,确定了辞职方式的分类法。在研究 2 中,我们从定性的角度考察了最近离职的员工主管对这种辞职方式分类法的描述程度。在研究 3 中,我们使用最近离职的专业人士样本,证明了员工与组织和主管的交换关系会影响他们的辞职方式。最后,在研究 4 中,我们提供了证据表明,辞职方式会影响管理者对经理样本中离职员工的情绪反应。最后讨论了辞职研究的未来方向和实际意义。