Chauhan K, Perumal S M, Hiwale S
ADMS, Headquarters Northern Command, C/o 56 APO.
Medical Officer, Military Hospital, Establishment No. 22, C/o 56 APO.
Med J Armed Forces India. 2007 Apr;63(2):172-4. doi: 10.1016/S0377-1237(07)80068-2. Epub 2011 Jul 21.
Bringing the doctors under the ambit of Consumer Protection Act has made an impact on doctor-patient relationship. There has been an increase in legal cases of medical negligence in the recent past. This article provides practical information on medical negligence.
Complaints received at Army Headquarters were studied to understand the factors involved in medical negligence.
Various aspects of medical negligence including doctor-patient relationship in the military set up have been discussed. Preliminary measures to be taken to avoid cases of negligence are enumerated.
Good communication skills to build a rapport with the patient is the key to avoid majority of the complaints. The doctor must pay due courtesy, respect and care to the patient besides maintaining medical records scrupulously.
将医生纳入《消费者保护法》的范畴对医患关系产生了影响。最近，医疗过失的法律案件有所增加。本文提供了有关医疗过失的实用信息。
研究在陆军总部收到的投诉，以了解医疗过失中涉及的因素。
讨论了医疗过失的各个方面，包括军队环境中的医患关系。列举了为避免过失案件应采取的初步措施。
通过良好的沟通技巧与患者建立融洽关系是避免大多数投诉的关键。除了严格保存病历外，医生还必须对患者给予应有的礼貌、尊重和关怀。
