López A, Rollán M T, Bedoya M J, García C
Centro de Salud Panaderas, Fuenlabrada (Madrid), España.
Centro de Salud Las Rozas El Abajón, Las Rozas (Madrid), España.
Semergen. 2017 Nov-Dec;43(8):569-573. doi: 10.1016/j.semerg.2016.05.010. Epub 2016 Jul 18.
The collaboration between healthcare levels is essential for our patients. The aim of this study is to determine the suitability of a referral protocol between the different healthcare levels.
A collaboration study was carried out between general practitioners, endocrinologists, and the Department of Biochemistry. After creating the protocol together and implementing it, the suitability was evaluated.
A total of 284 referral sheets were evaluated, 65% were adequately sent, and 51% were referred due to laboratory abnormalities, 42% for morphological alterations, and 7% for both reasons. Just under three-quarters (72%) were referred in the normal way (adequacy 90.6%). The clinical information in the referral sheet was considered adequate in 59%, and the request for ultrasound was adequate in 78%. A significant number (16%) of patients should have been returned to Primary Care.
It is considered that creating protocols is part of our task. The compliance with the protocol can be improved in Primary Care and specialised care.