Bazley C, Vink P, Montgomery J, Hedge A
JimConna Inc., Carbondale, CO, USA.
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
Work. 2016 Jul 21;54(4):791-806. doi: 10.3233/WOR-162347.
This study compared the effects of pre-experience and expectations on participant comfort upon waking, arrival to, and after an appointment, as well as the assessment of properly placed Feng Shui elements in three healthcare waiting rooms.
Participants assessed comfort levels using self-report surveys. The researcher conducted 'intention interviews' with each doctor to assess the goals of each waiting area design, and conducted a Feng Shui assessment of each waiting area for properly placed Feng Shui elements.
The waiting area designed by the Feng Shui expert rated 'most comfortable', followed by the waiting area design by a doctor, and the lowest comfort rating for the conventional waiting room design. Results show a sufficiently strong effect to warrant further research.
Awareness of the external environment, paired with pre-experience and expectation, influences comfort for people over time. Fostering and encouraging a holistic approach to comfort utilizing eastern and western concepts and ergonomic principles creates a sense of "placeness" and balance in the design for comfort in built environments. This is new research information on the influences of the comfort experience over time, to include pre-experience, expectations and the placement of elements in the external environment.
本研究比较了体验前和预期对参与者醒来时、到达预约地点时以及预约后舒适度的影响，以及对三个医疗候诊室中风水元素摆放合理性的评估。
参与者通过自我报告调查评估舒适度。研究人员与每位医生进行“意向访谈”，以评估每个候诊区设计的目标，并对每个候诊区进行风水评估，以确定风水元素的摆放是否合理。
由风水专家设计的候诊区舒适度评级为“最舒适”，其次是医生设计的候诊区，传统候诊区设计的舒适度评级最低。结果显示出足够强的效应，值得进一步研究。
对外部环境的认知，再加上体验前和预期，会随着时间的推移影响人们的舒适度。利用东西方概念和人体工程学原理，培养并鼓励采用整体方法来提升舒适度，能在建筑环境的舒适度设计中营造出一种“归属感”和平衡感。这是关于舒适度体验随时间推移所受影响的新研究信息，包括体验前、预期以及外部环境中元素的摆放。
