Wilson Claire, Whiteman Kimberly, Stephens Kimberly, Swanson-Biearman Brenda, LaBarba Judy
Cleveland Clinic Akron General Hospital, Akron, Ohio (Dr Wilson and Ms LaBarba); Waynesburg University, Waynesburg, Pennsylvania (Drs Whiteman and Stephens); and Department of Physician Assistant Studies, John G. Rangos Sr. School of Health Sciences, Duquesne University, Pittsburgh, Pennsylvania (Dr Swanson-Biearman).
J Nurs Care Qual. 2017 Apr/Jun;32(2):134-140. doi: 10.1097/NCQ.0000000000000219.
This project describes a multifaceted noise reduction program on 2 hospital units designed to ensure a quiet hospital environment, with the goal of improving the patient experience. The noise committee in an urban city hospital developed a plan to control noise including scripted leadership rounding, staff education, a nighttime sleep promotion cart, and visual aids to remind staff to be quiet. Postintervention improvement in patient satisfaction scores was noted.
该项目描述了在两家医院科室开展的一项多方面降噪计划，旨在确保医院环境安静，目标是改善患者体验。一家城市医院的噪音委员会制定了一项控制噪音的计划，包括有脚本的领导巡视、员工教育、夜间睡眠促进推车以及提醒员工保持安静的视觉辅助工具。干预后患者满意度得分有所提高。
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