Duffy K M, Fromm B A, Sorensen D A
Department of Nutrition and Foodservices, Harborview Medical Center, Seattle, Washington 98104.
J Am Diet Assoc. 1989 Sep;89(9):1296-300.
A computer-assisted management information system was created to facilitate effective management of clinical nutrition services and labor resources in a 330-bed teaching and research hospital. Standards were developed for the quality and quantity of nutrition care, time required to provide nutrition care, and utilization of dietitians' time. Computer software was developed to report the volume of services provided, the need for services, and the utilization of labor hours. Data were evaluated to determine whether services were consistent with standards and to calculate a recommended number of clinical dietitian full-time equivalents for the hospital. Furthermore, the management information system was instrumental in developing a fee-for-service structure, for evenly distributing work loads among dietitians, and for monitoring adherence to standards of care.
创建了一个计算机辅助管理信息系统，以促进一家拥有330张床位的教学和研究医院临床营养服务及劳动力资源的有效管理。制定了营养护理质量和数量、提供营养护理所需时间以及营养师时间利用情况的标准。开发了计算机软件，用于报告所提供服务的数量、服务需求以及工时利用情况。对数据进行评估，以确定服务是否符合标准，并计算该医院建议的临床营养师全职等效人数。此外，管理信息系统有助于制定收费服务结构，在营养师之间均匀分配工作量，并监测对护理标准的遵守情况。
