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可用性与在线听力康复

Usability and Online Audiological Rehabilitation.

作者信息

Thorén Elisabet Sundewall, Pedersen Julie Hefting, Jørnæs Nis Ove

机构信息

Eriksholm Research Centre, Snekkersten, Denmark.

Oticon A/S, Smørum, Denmark.

出版信息

Am J Audiol. 2016 Oct 1;25(3S):284-287. doi: 10.1044/2016_AJA-16-0015.

DOI:10.1044/2016_AJA-16-0015
PMID:27768189
Abstract

PURPOSE

This paper describes the results from the iterative development and usability testing of an online audiological rehabilitation (OAR) program. The OAR was based on previous experience with Internet interventions and OAR.

METHOD

The described OAR consisted of weekly learning modules, each of which had a specific topic and contained information and learning activities. A virtual coach, a trained audiologist, led the participants through the modules. The participants' feedback was collected using the "think-aloud" method in which the participants gave their feedback in a structured manner.

RESULTS

The early findings from the first version of the OAR showed that participants had difficulty navigating the system. As a result of the usability testing, a second major edition of the OAR program was developed, and the participants found it easier to manage and that it enhanced the learning experience. The participants appreciated the testimonial videos as well as the option to study more in-depth material for a given subject.

CONCLUSIONS

The early findings from the usability test of the program provided useful information as to how content can be developed and delivered for optimal user accessibility within the scope of OAR.

摘要

目的

本文描述了一项在线听力学康复(OAR)项目的迭代开发和可用性测试结果。该OAR基于之前互联网干预和OAR的经验。

方法

所描述的OAR由每周的学习模块组成,每个模块都有一个特定主题,并包含信息和学习活动。一名经过培训的听力学家作为虚拟教练,带领参与者完成各个模块。使用“边想边说”的方法收集参与者的反馈,即参与者以结构化的方式给出反馈。

结果

OAR第一版的早期结果表明,参与者在系统导航方面存在困难。经过可用性测试,开发了OAR项目的第二个主要版本,参与者发现它更易于管理,并且增强了学习体验。参与者欣赏推荐视频以及针对特定主题深入学习更多材料的选项。

结论

该项目可用性测试的早期结果为如何在OAR范围内开发和提供内容以实现最佳用户可及性提供了有用信息。

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