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真实领导、人岗匹配和文明规范对新毕业护士同事间不文明行为体验和职业倦怠的影响。

The Effect of Authentic Leadership, Person-Job Fit, and Civility Norms on New Graduate Nurses' Experiences of Coworker Incivility and Burnout.

作者信息

Laschinger Heather K Spence, Read Emily A

机构信息

Author Affiliation: Distinguished Professor and Arthur Labatt Family Nursing Research Chair in Health Human Resource Optimization (Dr Laschinger) and Doctoral Candidate (Ms Read), Arthur Labatt Family School of Nursing, University of Western Ontario, London, Canada.

出版信息

J Nurs Adm. 2016 Nov;46(11):574-580. doi: 10.1097/NNA.0000000000000407.

DOI:10.1097/NNA.0000000000000407
PMID:27779537
Abstract

OBJECTIVE

This study examined the influence of authentic leadership, person-job fit with 6 areas of worklife, and civility norms on coworker incivility and burnout among new graduate nurses.

BACKGROUND

New graduate nurses report experiencing high levels of workplace incivility from coworkers, which has been found to negatively impact their job and career satisfaction and increase their intention to leave. The role of civility norms in preventing burnout and subsequent exposure to incivility from coworkers has yet to be examined among new graduate nurses.

METHODS

A cross-sectional mail survey of 993 new graduate nurses across Canada was conducted.

RESULTS

The results supported the hypothesized relationships between study variables.

CONCLUSIONS

Civility norms play a key role in preventing early career burnout and coworker incivility experienced by new graduate nurses. Leaders can influence civility norms by engaging in authentic leadership behaviors and optimizing person-job fit.

摘要

目的

本研究探讨真实领导、个人与工作在六个工作生活领域的匹配度以及文明规范对新毕业护士工作场所不文明行为和职业倦怠的影响。

背景

新毕业护士报告称,他们遭受同事高水平的工作场所不文明行为,研究发现这会对他们的工作和职业满意度产生负面影响,并增加他们离职的意愿。文明规范在预防职业倦怠以及随后防止遭受同事不文明行为方面的作用,在新毕业护士中尚未得到研究。

方法

对加拿大993名新毕业护士进行了横断面邮件调查。

结果

结果支持了研究变量之间的假设关系。

结论

文明规范在预防新毕业护士早期职业倦怠和工作场所不文明行为方面起着关键作用。领导者可以通过展现真实领导行为和优化个人与工作的匹配度来影响文明规范。

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