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Communication and psychological safety in veterans health administration work environments.退役军人事务管理局工作环境中的沟通与心理安全感。
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心理安全感会影响住院医师的临床学习环境吗?来自退伍军人事务部学习者认知调查的结果。

Does Psychological Safety Impact the Clinical Learning Environment for Resident Physicians? Results From the VA's Learners' Perceptions Survey.

作者信息

Torralba Karina D, Loo Lawrence K, Byrne John M, Baz Samuel, Cannon Grant W, Keitz Sheri A, Wicker Annie B, Henley Steven S, Kashner T Michael

出版信息

J Grad Med Educ. 2016 Dec;8(5):699-707. doi: 10.4300/JGME-D-15-00719.1.

DOI:10.4300/JGME-D-15-00719.1
PMID:28018534
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5180524/
Abstract

BACKGROUND

Psychological safety (PS) is the perception that it is safe to take interpersonal risks in the work environment. In teaching hospitals, PS may influence the clinical learning environment for trainees.

OBJECTIVE

We assessed whether resident physicians believe they are psychologically safe, and if PS is associated with how they rate satisfaction with their clinical learning experience.

METHODS

Data were extracted from the Learners' Perceptions Survey (LPS) of residents who rotated through a Department of Veterans Affairs health care facility for academic years 2011-2014. Predictors of PS and its association with resident satisfaction were adjusted to account for confounding and response rate biases using generalized linear models.

RESULTS

The 13 044 respondents who completed the LPS (30% response rate) were comparable to nonpediatric, non-obstetrics-gynecology residents enrolled in US residency programs. Among respondents, 11 599 (89%) agreed that ". . . members of the clinical team of which I was part are able to bring up problems and tough issues." Residents were more likely to report PS if they were male, were in a less complex clinical facility, in an other medicine or psychiatry specialty, or cared for patients who were aged, had multiple illnesses, or had social supports. Nonpsychiatric residents felt safer when treating patients with no concurrent mental health diagnoses. PS was strongly associated with how residents rated their satisfaction across 4 domains of their clinical learning experience ( < .001).

CONCLUSIONS

PS appears to be an important factor in resident satisfaction across 4 domains that evaluators of graduate medical education programs should consider when assessing clinical learning experiences.

摘要

背景

心理安全感(PS)是指在工作环境中承担人际风险是安全的一种认知。在教学医院中,心理安全感可能会影响实习生的临床学习环境。

目的

我们评估住院医师是否认为自己具有心理安全感,以及心理安全感是否与他们对临床学习经历的满意度评分相关。

方法

数据来自于2011 - 2014学年在退伍军人事务部医疗保健机构轮转的住院医师的学习者感知调查(LPS)。使用广义线性模型对心理安全感的预测因素及其与住院医师满意度的关联进行调整,以考虑混杂因素和应答率偏差。

结果

完成LPS的13044名受访者(应答率为30%)与参加美国住院医师培训项目的非儿科、非妇产科住院医师具有可比性。在受访者中,11599人(89%)同意“……我所在的临床团队成员能够提出问题和棘手的问题”。如果住院医师为男性、所在临床机构复杂性较低、从事其他内科或精神科专业,或照顾老年、患有多种疾病或有社会支持的患者,则更有可能报告有心理安全感。非精神科住院医师在治疗没有并发精神健康诊断的患者时感觉更安全。心理安全感与住院医师对其临床学习经历的4个领域的满意度评分密切相关(P <.001)。

结论

心理安全感似乎是住院医师在4个领域满意度的一个重要因素,毕业后医学教育项目的评估者在评估临床学习经历时应予以考虑。