Dewhirst Timothy, Lee Wonkyong B, Fong Geoffrey T, Ling Pamela M
Department of Marketing and Consumer Studies, College of Business and Economics, University of Guelph, Guelph, ON N1G 2W1, Canada.
Dan Management and Organizational Studies, Faculty of Social Sciences, Western University, London, Canada.
J Bus Ethics. 2016 Nov;139(1):161-181. doi: 10.1007/s10551-015-2648-7. Epub 2015 Apr 7.
Ethical issues surrounding the marketing and trade of controversial products such as tobacco require a better understanding. Virginia Slims, an exclusively women's cigarette brand first launched in 1968 in the USA, was introduced during the mid 1980s to major Asian markets, such as Japan and Korea, dominated by male smokers. By reviewing internal corporate documents, made public from litigation, we examine the marketing strategies used by Philip Morris as they entered new markets such as Japan and Korea and consider the extent that the company attempted to appeal to women in markets where comparatively few women were smokers. The case study of Virginia Slims reveals that the classification of "vulnerable" consumers is variable depending on culture, tobacco firms display responsive efforts and strategies when operating within a "mature" market, and cultural values played a role in informing Philip Morris' strategic decision to embrace an adaptive marketing approach, particularly when entering the Korean market. Finally, moral questions are raised with tobacco being identified as a priority product for export and international trade agreements being used by corporations, governments, or trade partners in efforts to undermine domestic public health policies.
围绕烟草等有争议产品的营销和贸易的伦理问题需要得到更好的理解。“维珍妮”是一个专为女性设计的香烟品牌,1968年在美国首次推出,20世纪80年代中期进入以男性烟民为主的日本和韩国等主要亚洲市场。通过审查诉讼中公开的公司内部文件,我们研究了菲利普·莫里斯公司进入日本和韩国等新市场时所采用的营销策略,并思考了该公司在女性烟民相对较少的市场中试图吸引女性的程度。“维珍妮”的案例研究表明,“易受影响”消费者的分类因文化而异,烟草公司在“成熟”市场运营时会展现出相应的努力和策略,文化价值观在促使菲利普·莫里斯公司做出采用适应性营销方法的战略决策方面发挥了作用,尤其是在进入韩国市场时。最后,由于烟草被确定为出口的重点产品,以及公司、政府或贸易伙伴利用国际贸易协定来破坏国内公共卫生政策,引发了道德问题。