Ramsey Alex T, Baumann Ana, Patterson Silver Wolf David, Yan Yan, Cooper Ben, Proctor Enola
a Department of Psychiatry , Washington University School of Medicine , St. Louis , Missouri , USA.
b Brown School of Social Work, Washington University , St. Louis , Missouri , USA.
J Addict Dis. 2017 Apr-Jun;36(2):117-126. doi: 10.1080/10550887.2017.1291051. Epub 2017 Feb 6.
Effective clinical supervision is necessary for high-quality care in community-based substance use disorder treatment settings, yet little is known about current supervision practices. Some evidence suggests that supervisors and counselors differ in their experiences of clinical supervision; however, the impact of this misalignment on supervision quality is unclear. Clinical information monitoring systems may support supervision in substance use disorder treatment, but the potential use of these tools must first be explored. First, the current study examines the extent to which misaligned supervisor-counselor perceptions impact supervision satisfaction and emphasis on evidence-based treatments. This study also reports on formative work to develop a supervision-based clinical dashboard, an electronic information monitoring system and data visualization tool providing real-time clinical information to engage supervisors and counselors in a coordinated and data-informed manner, help align supervisor-counselor perceptions about supervision, and improve supervision effectiveness. Clinical supervisors and frontline counselors (N = 165) from five Midwestern agencies providing substance abuse services completed an online survey using Research Electronic Data Capture software, yielding a 75% response rate. Valid quantitative measures of supervision effectiveness were administered, along with qualitative perceptions of a supervision-based clinical dashboard. Through within-dyad analyses, misalignment between supervisor and counselor perceptions of supervision practices was negatively associated with satisfaction of supervision and reported frequency of discussing several important clinical supervision topics, including evidence-based treatments and client rapport. Participants indicated the most useful clinical dashboard functions and reported important benefits and challenges to using the proposed tool. Clinical supervision tends to be largely an informal and unstructured process in substance abuse treatment, which may compromise the quality of care. Clinical dashboards may be a well-targeted approach to facilitate data-informed clinical supervision in community-based treatment agencies.
在社区药物使用障碍治疗环境中,有效的临床监督对于高质量护理是必要的,但目前对监督实践知之甚少。一些证据表明,监督者和咨询师在临床监督体验上存在差异;然而,这种不一致对监督质量的影响尚不清楚。临床信息监测系统可能支持药物使用障碍治疗中的监督,但必须首先探索这些工具的潜在用途。首先,本研究考察了监督者与咨询师认知不一致在多大程度上影响监督满意度以及对循证治疗的重视程度。本研究还报告了开发基于监督的临床仪表盘的形成性工作,这是一种电子信息监测系统和数据可视化工具,可提供实时临床信息,使监督者和咨询师以协调且基于数据的方式参与其中,帮助使监督者与咨询师对监督的认知保持一致,并提高监督效果。来自五个中西部提供药物滥用服务机构的临床监督者和一线咨询师(N = 165)使用研究电子数据采集软件完成了一项在线调查,回复率为75%。对监督效果进行了有效的定量测量,并对基于监督的临床仪表盘进行了定性认知调查。通过二元组内分析,监督者与咨询师对监督实践的认知不一致与监督满意度以及报告的讨论几个重要临床监督主题(包括循证治疗和与客户的融洽关系)的频率呈负相关。参与者指出了临床仪表盘最有用的功能,并报告了使用该提议工具的重要益处和挑战。在药物滥用治疗中,临床监督往往在很大程度上是一个非正式且无结构的过程,这可能会损害护理质量。临床仪表盘可能是一种针对性很强的方法,有助于在社区治疗机构中促进基于数据的临床监督。