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工作支持、应对策略和控制:职业压力过程中同步影响的评估。

Job support, coping, and control: Assessment of simultaneous impacts within the occupational stress process.

机构信息

School of Applied Psychology, Griffith University.

出版信息

J Occup Health Psychol. 2018 Apr;23(2):188-197. doi: 10.1037/ocp0000074. Epub 2017 Feb 13.

DOI:10.1037/ocp0000074
PMID:28192000
Abstract

The assessment of occupational stress is marred by an overwhelming adoption of simplistic research designs that generally fail to represent the complex reality of the occupational stress process. Informed by the theoretical tenants of both the transactional stress model and the job-demands-control-support model, this paper presents a rare simultaneous assessment of how two types of job demands (cognitive and emotional) are both moderated by job control and social support and mediated by coping for the prediction of work engagement and psychological strain over time. Self-report surveys were administered twice over 12 months to a sample of police-service workers and moderated mediation analyses were conducted on the matched sample of N = 2,481 respondents. The results offer support for the process of occupational stress by demonstrating how both accommodation and avoidance coping mediate the job-demands-outcome relationship over time. The results also demonstrate that this stressor-coping-strain process is simultaneously moderated by job support or job control. We found it interesting that this research also demonstrated that the estimation of work engagement was not unduly influenced by the type of job demands these police employees were exposed to. (PsycINFO Database Record

摘要

职业压力评估受到压倒性的简单研究设计的影响,这些设计通常未能代表职业压力过程的复杂现实。本文以交易压力模型和工作要求-控制-支持模型的理论为基础,同时评估了两种工作要求(认知和情感)如何受到工作控制和社会支持的调节,以及应对方式对工作投入和心理压力的预测作用。研究对一组警务人员进行了为期 12 个月的两次自我报告调查,并对匹配的 2481 名受访者进行了中介调节分析。结果为职业压力过程提供了支持,表明随着时间的推移,适应和回避应对方式如何调节工作要求与结果之间的关系。结果还表明,这种应激源-应对-应激过程同时受到工作支持或工作控制的调节。我们发现,这项研究还表明,这些警察员工所面临的工作要求类型并没有对工作投入的评估产生不适当的影响,这一点很有趣。

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