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[某铁路局火车司机工作满意度的影响因素:1413例分析]

[Influencing factors for job satisfaction in train drivers in a railway bureau: an analysis of 1413 cases].

作者信息

Gu G Z, Yu S F, Zhou W H, Wu H, Kang L, Chen R

机构信息

Henan Provincial Institute for Occupational Health, Zhengzhou 450052, China.

出版信息

Zhonghua Lao Dong Wei Sheng Zhi Ye Bing Za Zhi. 2017 Jan 20;35(1):43-47. doi: 10.3760/cma.j.issn.1001-9391.2017.01.010.

Abstract

To investigate the influencing factors for job satisfaction in train drivers. In March 2012, cluster sampling was used to conduct a cross-sectional survey in 1413 male train drivers (including 301 passenger train drivers, 683 freight train drivers, 350 passenger shunting train drivers, and 79 high-speed train drivers) from a locomotive depot of a railway bureau. The occupational stress instruments, job content questionnaire, and effort-reward imbalance questionnaire were used to analyze job satisfaction, occupational stress factors, stress reaction, individual characteristics, coping strategies, and social support. There were significant differences in job satisfaction score between the drivers with different posts, working years, ages, smoking status, and drinking status (<0.01). The correlation analysis revealed that job satisfaction score was positively correlated with reward, working stability, promotion opportunity, positive emotion, social support, self-esteem, and coping strategy scores (<0.01) and negatively correlated with sleep disorders, effort, role conflict, intergroup conflict, responsibility for persons, responsibility for things, psychological needs, physiological needs, daily stress, negative emotion, and depressive symptom scores (< 0.01). The analysis of variance showed that compared with the moderate and low job satisfaction groups, the high job satisfaction group had significantly higher reward, positive emotion, promotion opportunity, and role ambiguity scores (<0.01) , as well as significantly lower scores of responsibility for persons and responsibility for things (<0.01). Compared with the moderate and high job satisfaction groups the low job satisfaction group had significantly higher scores of psychological needs, effort, role conflict, sleep disorders, daily stress, depressive symptom, negative emotion, drug use, intragroup conflict, and social support (<0.01) , and the moderate job satisfaction group had a significantly higher score of self-esteem than the other two groups (<0.05). The logistic regression analysis showed that the risk of job dissatisfaction in the drivers with low so-cial support and high daily stress was more than 2 times that in those with high social support and low daily stress (=2.176 and 2.171) , and sleep disorders, effort, depressive symptom, low self-esteem, and role conflict were risk factors for job dissatisfaction (=1.48-1.625). Occupational stress, stress re-sponse, emotion, individual characteristics, and social support have great influence on job satisfaction. Im-proving social support, increasing positive emotion, and reducing occupational stress are main measures for increasing job satisfaction in train drivers.

摘要

调查火车司机工作满意度的影响因素。2012年3月,采用整群抽样法对某铁路局机务段的1413名男性火车司机(包括301名客运火车司机、683名货运火车司机、350名调车客运火车司机和79名高速火车司机)进行横断面调查。使用职业压力量表、工作内容问卷和付出-回报失衡问卷分析工作满意度、职业压力因素、压力反应、个人特征、应对策略和社会支持。不同岗位、工作年限、年龄、吸烟状况和饮酒状况的司机工作满意度得分差异有统计学意义(<0.01)。相关分析显示,工作满意度得分与回报、工作稳定性、晋升机会、积极情绪、社会支持、自尊和应对策略得分呈正相关(<0.01),与睡眠障碍、努力程度、角色冲突、群体间冲突、对人的责任、对事的责任、心理需求、生理需求、日常压力、消极情绪和抑郁症状得分呈负相关(<0.01)。方差分析显示,与中度和低度工作满意度组相比,高度工作满意度组的回报、积极情绪、晋升机会和角色模糊得分显著更高(<0.01),对人和对事的责任得分显著更低(<0.01)。与中度和高度工作满意度组相比,低度工作满意度组的心理需求、努力程度、角色冲突、睡眠障碍、日常压力、抑郁症状、消极情绪、药物使用、群体内冲突和社会支持得分显著更高(<0.01),中度工作满意度组的自尊得分显著高于其他两组(<0.05)。Logistic回归分析显示,社会支持低且日常压力高的司机工作不满意的风险是社会支持高且日常压力低的司机的2倍多(分别为2.176和2.171),睡眠障碍、努力程度、抑郁症状、低自尊和角色冲突是工作不满意的危险因素(比值比为1.48~1.625)。职业压力、压力反应、情绪、个人特征和社会支持对工作满意度有很大影响。改善社会支持、增加积极情绪和减轻职业压力是提高火车司机工作满意度的主要措施。

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