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伊朗西部医疗保健中心的组织文化与员工敬业度之间的关系。

Relationship between organizational culture and commitment of employees in health care centers in west of Iran.

作者信息

Hamidi Yadollah, Mohammadibakhsh Roghayeh, Soltanian Alireza, Behzadifar Masoud

机构信息

Ph.D. of Health Management, Associate Professor, Social Determinants of Health Research Center, Department of Health Management, School of Public Health, Hamadan University of Medical Sciences, Hamadan, Iran.

Ph.D. Student of Health Policy, Deputy of Health, Hamadan University of Medical Sciences, Hamadan, Iran; Ph.D. Student of Health Policy, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.

出版信息

Electron Physician. 2017 Jan 25;9(1):3646-3652. doi: 10.19082/3646. eCollection 2017 Jan.

Abstract

INTRODUCTION

Presence of committed personnel in each organization not only reduces their absenteeism, delays, and displacements but also leads to a dramatic increase in performance and efficiency of an organization, mental freshness of employees, better manifestation of noble objectives, and organizational mission as well as fulfillment of personal goals. Therefore, the purpose of this study was to determine the relationship between organizational culture and organizational commitment of employees in administrative units of health care centers in the cities of Hamedan Province based on the Denison model in 2015.

METHODS

In this cross-sectional study, 177 employees in administrative units of health care centers in the cities of Hamedan Province were selected by a multistage stratified sampling method. The data collection instruments included the standardized Denison organizational culture survey and organizational commitment questionnaire by Meyer and Allen. Data were analyzed by IBM-SPSS version 21 using descriptive statistics and Pearson product-moment coefficient.

RESULTS

Among the 12 indicators of organizational culture, the highest mean scores were assigned to empowerment (16.74), organizational learning (16.41), vision (16.4), and strategic direction (16.35); respectively. Furthermore, the indicators of capability development (14.2), core values (15.31), team orientation (15.45), and goals (15.46) received the lowest mean scores in this respect. Among the four dimensions of organizational culture, the highest mean score was related to "mission" in organizational culture and the lowest score was associated with "involvement." Meyer and Allen's organizational commitment model also had three components in which affective commitment in this study obtained the highest score (26.63) and continuance commitment received the lowest score (24.73). In this study, there was a significant correlation between all the components of organizational culture and organizational commitment of employees in administrative units of health care centers (p < 0.05).

CONCLUSION

Reflecting on all the dimensions and indicators of organizational culture can lead to an escalation of organizational commitment among employees. Furthermore, focus on factors affecting the improvement of continuance commitment can promote organizational commitment of employees in administrative units of health care centers.

摘要

引言

每个组织中敬业人员的存在不仅能减少旷工、延误和人员调动,还能显著提高组织的绩效和效率,使员工精神焕发,更好地体现崇高目标和组织使命,以及实现个人目标。因此,本研究的目的是基于丹尼森模型,于2015年确定哈马丹省各城市医疗保健中心行政单位的组织文化与员工组织承诺之间的关系。

方法

在这项横断面研究中,采用多阶段分层抽样方法,选取了哈马丹省各城市医疗保健中心行政单位的177名员工。数据收集工具包括标准化的丹尼森组织文化调查问卷和迈耶和艾伦的组织承诺问卷。使用IBM-SPSS 21版对数据进行描述性统计和皮尔逊积矩系数分析。

结果

在组织文化的12项指标中,平均得分最高的分别是赋能(16.74)、组织学习(16.41)、愿景(16.4)和战略方向(16.35);能力发展(14.2)、核心价值观(15.31)、团队导向(15.45)和目标(15.46)在这方面的平均得分最低。在组织文化的四个维度中,平均得分最高的是组织文化中的“使命”维度,得分最低的是“参与”维度。迈耶和艾伦的组织承诺模型也有三个组成部分,其中本研究中的情感承诺得分最高(26.63),持续承诺得分最低(24.73)。在本研究中,医疗保健中心行政单位员工的组织文化各组成部分与组织承诺之间存在显著相关性(p < 0.05)。

结论

思考组织文化的所有维度和指标可以提高员工的组织承诺。此外,关注影响持续承诺提升的因素可以促进医疗保健中心行政单位员工的组织承诺。

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