Barbazza Erica, Langins Margrieta, Kluge Hans, Tello Juan
Health Services Delivery Programme, Division of Health Systems and Public Health, WHO Regional Office for Europe, Marmorvej 51, DK-2100 Copenhagen, Denmark.
Division of Health Systems and Public Health, WHO Regional Office for Europe, Marmorvej 51, DK-2100 Copenhagen, Denmark.
Health Policy. 2015 Dec;119(12):1645-54. doi: 10.1016/j.healthpol.2015.09.009. Epub 2015 Oct 8.
A competent health workforce is a vital resource for health services delivery, dictating the extent to which services are capable of responding to health needs. In the context of the changing health landscape, an integrated approach to service provision has taken precedence. For this, strengthening health workforce competencies is an imperative, and doing so in practice hinges on the oversight and steering function of governance. To aid health system stewards in their governing role, this review seeks to provide an overview of processes, tools and actors for strengthening health workforce competencies. It draws from a purposive and multidisciplinary review of literature, expert opinion and country initiatives across the WHO European Region's 53 Member States. Through our analysis, we observe distinct yet complementary roles can be differentiated between health services delivery and the health system. This understanding is a necessary prerequisite to gain deeper insight into the specificities for strengthening health workforce competencies in order for governance to rightly create the institutional environment called for to foster alignment. Differentiating between the contribution of health services and the health system in the strengthening of health workforce competencies is an important distinction for achieving and sustaining health improvement goals.
一支胜任的卫生人力队伍是提供卫生服务的重要资源,决定着服务满足卫生需求的程度。在不断变化的卫生形势下,综合服务提供方式已成为优先选择。为此,加强卫生人力能力势在必行,而在实践中做到这一点取决于治理的监督和指导职能。为协助卫生系统管理者履行其治理职责,本综述旨在概述加强卫生人力能力的流程、工具和行为主体。它借鉴了对世卫组织欧洲区域53个成员国的文献、专家意见和国家举措进行的有针对性的多学科综述。通过我们的分析,我们观察到卫生服务提供与卫生系统之间可区分出不同但互补的作用。这种认识是深入了解加强卫生人力能力的具体情况的必要前提,以便治理能够正确营造促进协调一致所需的体制环境。区分卫生服务与卫生系统在加强卫生人力能力方面的贡献,对于实现和维持健康改善目标而言是一项重要区别。