Badrick Tony C, Gutscher Anton, Sakamoto Nakako, Chin Daniel
Royal College of Pathologists of Australasia, Sydney, Australia.
Roche Diagnostics Asia Pacific Pte Ltd, Singapore.
Clin Biochem. 2017 Jul;50(10-11):625-631. doi: 10.1016/j.clinbiochem.2017.03.017. Epub 2017 Mar 20.
This is the result of a Survey of various aspects of quality, cost and speed in a large sample of diagnostic laboratories in the Asia Pacific region. It is the first of its type to be published and represents a snapshot of the current performance in a large number of diagnostic laboratories in a broad range of countries in the Asia Pacific region. This demonstrates that there are common issues facing all the laboratories surveyed but also common solutions using a Quality Systems approach which involves Accreditation, Customer responsiveness, greater use of IT, automation and Lean principles. The Survey provides data on some quality characteristics such as Turnaround Time (TAT) and quality improvement activities. It has been the case that some of the KPIs have improved over the course of the Surveys for example a reduction in the average TAT, and it might be that this occurred as a result of participation. Most laboratories have a target of 46-60min for STAT (Short Turnaround Time) on Clinical Chemistry and Immunoassay samples.
这是对亚太地区大量诊断实验室在质量、成本和速度等各个方面进行调查的结果。这是同类调查中首次发布的结果，代表了亚太地区众多国家大量诊断实验室当前的表现情况。这表明所有接受调查的实验室都面临着共同的问题，但也有采用质量体系方法的共同解决方案，该方法涉及认证、客户响应能力、更多地使用信息技术、自动化和精益原则。该调查提供了一些质量特征的数据，如周转时间（TAT）和质量改进活动。在调查过程中，一些关键绩效指标有所改善，例如平均TAT有所降低，这可能是参与调查的结果。大多数实验室对临床化学和免疫分析样本的急诊（短周转时间）目标是46 - 60分钟。
