Bergkulla Nina, Hänninen Heidi, Alanko Outi, Tuomisto Martti, Kurimo Jukka, Miettinen Aimo, Svedström-Oristo Anna-Liisa, Cunningham Susan, Peltomäki Timo
Oral and Maxillofacial Unit, Tampere University Hospital, Finland.
Faculty of Social Sciences (Psychology), University of Tampere, Finland.
Eur J Orthod. 2017 Nov 30;39(6):660-664. doi: 10.1093/ejo/cjx025.
BACKGROUND/OBJECTIVES: Orthognathic treatment is routine practice to rehabilitate severe malocclusions and dentofacial deformities. Because orthognathic treatment is elective, patient's involvement in deciding whether to proceed with treatment is vital. Interaction and communication between patient and treating team plays a key role in achieving post-treatment satisfaction. To achieve satisfaction, an orthognathic 'information clinic' for prospective orthognathic patients was established at Oral and Maxillofacial Unit, Tampere University Hospital, Finland. 'Information clinic' includes short talks with power-point presentation given by orthodontist, oral hygienist, oral and maxillofacial surgeon, psychologist, and previous patient. Aim of the study was to set up an 'information clinic' and, more specifically, 1. to assess patients' opinions on the 'clinic' during pilot phase (2013-14) and 2. to analyse general statistics during the first 3 years (2013-16).
During the pilot phase, patient opinions, based on voluntary questionnaire, were obtained from 85 people. General data were collected for the clinics run in 2013-16.
Seventy-two per cent of respondents reported the information provided to help in their decision-making to proceed/not proceed with treatment. Majority considered the information about the surgical aspects and meeting patient who had undergone orthognathic treatment to be the most important part of the clinic. Between March 2013 and 2016, 290 prospective orthognathic patients were invited to 29 'information clinics'. One hundred and ninety-four patients attended, of whom 137 were female and 57 male (age range 15-67 years).
The questionnaire and verbal feedback from the patients was positive; hence, the 'information clinic' is now offered as a routine process to all prospective orthognathic patients in our clinic.
背景/目的：正颌治疗是修复严重错牙合畸形和牙颌面畸形的常规治疗手段。由于正颌治疗属于选择性治疗，患者参与决定是否进行治疗至关重要。患者与治疗团队之间的互动和沟通对实现治疗后满意度起着关键作用。为了实现满意度，芬兰坦佩雷大学医院口腔颌面科为正颌治疗的潜在患者设立了一个正颌“信息诊所”。“信息诊所”包括由正畸医生、口腔保健员、口腔颌面外科医生、心理学家和既往患者进行的带幻灯片演示的简短讲座。本研究的目的是设立一个“信息诊所”，更具体地说，一是在试点阶段（2013 - 2014年）评估患者对该“诊所”的意见，二是分析前三年（2013 - 2016年）的总体统计数据。
在试点阶段，通过自愿问卷调查收集了85人的患者意见。收集了2013 - 2016年诊所运营的一般数据。
72%的受访者表示所提供的信息有助于他们决定是否进行治疗。大多数人认为关于手术方面的信息以及与接受过正颌治疗的患者见面是诊所最重要的部分。2013年3月至2016年期间，290名正颌治疗的潜在患者被邀请参加29次“信息诊所”活动。194名患者参加了，其中女性137名，男性57名（年龄范围15 - 67岁）。
患者的问卷调查和口头反馈是积极的；因此，现在“信息诊所”已作为常规流程提供给我们诊所所有正颌治疗的潜在患者。
