Department of Occupational Science and Occupational Therapy, Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
AMS Phoenix Project, Toronto, ON, Canada.
Adv Health Sci Educ Theory Pract. 2018 Mar;23(1):115-131. doi: 10.1007/s10459-017-9777-y. Epub 2017 Apr 29.
In order to prepare fully competent health care professionals, health professions education must be concerned with the relational space between patients and providers. Compassion and compassionate care are fundamental elements of this relational space. Traditionally, health professions educators and leaders have gone to two narrative sources when attempting to better under constructs of compassion: patients or providers. Rarely have there been explorations of the perspectives of those who consider themselves as both patients and providers. In this study, we interviewed nineteen health care providers who self-disclosed as having had a substantive patient experience in the health care system. We engaged with these participants to better understand their experience of having these dual roles. Anchored in Foucault's concepts of subjectivity and Goffman's symbolic interactionism, the interviews in this study reveal practices of moving between the two roles of patient and provider. Through this exploration, we consider how it is that providers who have been patients understand themselves to be more compassionate whilst in their provider roles. Rather than describing compassion as a learnable behaviour or an innate virtue, we theoretically engage with one proposed mechanism of how compassion is produced. In particular, we highlight the role of critical reflexivity as an underexplored construct in the enactment of compassion. We discuss these findings in light of their implications for health professions education.
为了培养完全胜任的医疗保健专业人员,医疗保健专业教育必须关注患者和提供者之间的关系空间。同情和关爱关怀是这个关系空间的基本要素。传统上,医疗保健专业教育者和领导者在试图更好地理解同情的结构时,会从两个叙事来源入手:患者或提供者。很少有探索那些认为自己既是患者又是提供者的人的观点的。在这项研究中,我们采访了 19 名自称为在医疗保健系统中有过实质性患者体验的医疗保健提供者。我们与这些参与者接触,以更好地了解他们同时担任这两个角色的体验。本研究中的访谈以福柯的主体性概念和戈夫曼的符号互动主义为基础,揭示了在患者和提供者这两个角色之间转换的实践。通过这种探索,我们考虑了作为患者的提供者如何理解自己在提供者角色中更有同情心。我们没有将同情描述为一种可学习的行为或一种天生的美德,而是从理论上探讨了同情产生的一种机制。特别是,我们强调了批判性反思作为同情实施中一个未被充分探索的结构的作用。我们根据这些发现及其对医疗保健专业教育的影响进行了讨论。