Øyen Karianne Røssummoen, Sunde Olivia Sissil, Solheim Marit, Moricz Sara, Ytrehus Siri
a Faculty of Health Studies , Sogn og Fjordane University College , Førde , Norway.
Inform Health Soc Care. 2018 Sep;43(3):300-309. doi: 10.1080/17538157.2017.1297814. Epub 2017 May 16.
The aim of this study was to better understand nurses' and other staff members' attitudes toward the usefulness of information and communication technology in home-care settings. Research has found that beliefs about the expected benefits of information and communication technology impact the use of technology. Furthermore, inexperience with using information and communication technology may cause negative attitudes. This article is based on a questionnaire to 155 nurses and other staff members in home-care in Sogn og Fjordane county in Norway. The results revealed minimal use of information and communication technology at work; however, participants had positive attitudes regarding the potential benefits of information and communication technology use in home-care. Individuals' extensive use of and familiarity with different solutions in private lives could be an important context for explaining employees' attitudes. Given that information and communication technology is both a welfare service and a market good, this may explain individuals' positive attitudes toward information and communication technology despite their lack of experience with it at work. Experiences with information and communication technology as a market good and the way new technologies can affect work routines will affect the implementation of information and communication technology in home-care.
本研究的目的是更深入地了解护士及其他工作人员对信息通信技术在家庭护理环境中的有用性的态度。研究发现，对信息通信技术预期效益的信念会影响技术的使用。此外，缺乏使用信息通信技术的经验可能会导致消极态度。本文基于对挪威松恩-菲尤拉讷郡家庭护理机构中155名护士及其他工作人员的问卷调查。结果显示，工作中信息通信技术的使用极少；然而，参与者对信息通信技术在家庭护理中的潜在效益持积极态度。个人在私人生活中对不同解决方案的广泛使用和熟悉程度可能是解释员工态度的一个重要背景。鉴于信息通信技术既是一种福利服务又是一种市场商品，这或许可以解释为何尽管个人在工作中缺乏相关经验，但仍对信息通信技术持积极态度。作为市场商品的信息通信技术体验以及新技术对工作流程的影响方式，将影响信息通信技术在家庭护理中的实施。
