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为紧急服务人员设计智能手机心理健康应用程序。

Designing smartphone mental health applications for emergency service workers.

机构信息

University of New South Wales, Sydney, New South Wales 2052, Australia.

School of Electrical and Information Engineering, University of Sydney, Sydney, New South Wales 2006, Australia.

出版信息

Occup Med (Lond). 2017 Aug 1;67(6):425-428. doi: 10.1093/occmed/kqx056.

DOI:10.1093/occmed/kqx056
PMID:28535246
Abstract

BACKGROUND

Emergency service workers are often exposed to trauma and have increased risk of a range of mental health (MH) conditions. Smartphone applications have the potential to provide this group with effective psychological interventions; however, little is known about the acceptability and preferences regarding such initiatives.

AIMS

To describe the preferences and opinions of emergency service workers regarding the use of smartphone MH applications and to examine the impact of age on these preferences.

METHODS

Participants were recruited from four metropolitan Fire and Rescue NSW stations and responded to questionnaire items covering three key domains: current smartphone use, potential future use and preferences for design and content as well as therapeutic techniques.

RESULTS

Overall, approximately half the sample (n = 106) claimed they would be interested in trying a tailored emergency-worker MH smartphone application. There were few differences between age groups on preferences. The majority of respondents claimed they would use an app for mental well-being daily and preferred terms such as 'well-being' and 'mental fitness' for referring to MH. Confidentiality, along with a focus on stress, sleep, exercise and resiliency were all considered key features. Behavioural therapeutic techniques were regarded most favourably, compared with other therapies.

CONCLUSIONS

Emergency workers were interested in utilizing smartphone applications focused on MH, but expressed clear preferences regarding language used in promotion, features required and therapeutic techniques preferred.

摘要

背景

急救服务人员经常接触创伤,并且面临一系列心理健康(MH)问题的风险增加。智能手机应用程序有可能为这群人提供有效的心理干预措施;然而,对于此类举措的可接受性和偏好知之甚少。

目的

描述急救服务人员对使用智能手机 MH 应用程序的偏好和意见,并研究年龄对这些偏好的影响。

方法

从新南威尔士州四个大都市消防和救援站招募参与者,并回答涵盖三个关键领域的问卷项目:当前智能手机使用、未来潜在使用以及对设计和内容以及治疗技术的偏好。

结果

总体而言,约有一半的样本(n=106)表示他们有兴趣尝试针对急救人员量身定制的 MH 智能手机应用程序。不同年龄组在偏好方面几乎没有差异。大多数受访者表示他们将每天使用应用程序来促进身心健康,并喜欢使用“健康”和“心理健康”等术语来指代 MH。保密性以及对压力、睡眠、锻炼和韧性的关注都被认为是关键特征。与其他疗法相比,行为治疗技术受到最有利的评价。

结论

急救人员有兴趣使用专注于 MH 的智能手机应用程序,但在推广中使用的语言、所需功能和首选治疗技术方面表达了明确的偏好。

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