Bylund Carma L, Alyafei Khalid, Afana Abdelhamid, Al-Romaihi Sheyma, Yassin Mohammed, Elnashar Maha, Al-Arab Banan, Al-Khal Abdullatif
Department of Medical Education, Hamad Medical Corporation, Doha, Qatar.
Department of Pediatrics, Hamad Medical Corporation, Doha, Qatar.
J Family Community Med. 2017 May-Aug;24(2):122-127. doi: 10.4103/2230-8229.205118.
Health-care communication skills training may be particularly needed in the Arabian Gulf countries because of the variety of cultures within the physician and patient populations. This study describes the implementation and results of a communication skills training program for physicians in Qatar that assessed previous training, and effect of previous training on participants' course evaluations.
We conducted a 2-day communication skills training course covering seven culturally adapted modules. Educational strategies included large and small group work with the standardized patient, demonstration videos, and lectures. At the end, participants completed a course evaluation survey. Data analysis performed with SPSS; frequencies and percentages were calculated, and Chi-square test applied to evaluate statistical significance.
A total of 410 physicians in Qatar have participated in the course over a period of 2 years. Evaluation ratings of the course were high. Participants rated the module on Breaking Bad News as the most useful, and the small group role-play as the most helpful course component. One-third of participants had previously participated in experiential communication skills training. There was no association between previous experience and evaluation of the course.
Physicians in Qatar positively evaluated a 2-day communication skills course, though the majority of participants did not have any previous exposure to experiential communication skills training.
由于医生和患者群体中文化的多样性，阿拉伯海湾国家可能特别需要医疗保健沟通技能培训。本研究描述了卡塔尔针对医生的沟通技能培训项目的实施情况和结果，该项目评估了先前的培训以及先前培训对参与者课程评价的影响。
我们开展了一个为期2天的沟通技能培训课程，涵盖七个经过文化调整的模块。教育策略包括与标准化患者进行的小组和大组活动、示范视频及讲座。最后，参与者完成了课程评价调查。使用SPSS进行数据分析；计算频率和百分比，并应用卡方检验评估统计学显著性。
在两年时间里，共有410名卡塔尔医生参加了该课程。课程评价等级很高。参与者将“告知坏消息”模块评为最有用的模块，将小组角色扮演评为最有帮助的课程组成部分。三分之一的参与者此前参加过体验式沟通技能培训。先前的经验与课程评价之间没有关联。
卡塔尔的医生对为期2天的沟通技能课程给予了积极评价，尽管大多数参与者此前没有任何体验式沟通技能培训的经历。
