Fararouie Mohammad, Nejat Mehdi, Tabatabaie Humidreza R, Kazerooni Parvin A, Akbarpoor Mehdi
HIV/AIDs Research Centre, Shiraz University of Medical Sciences, Shiraz, Islamic Republic of Iran.
Department of Health Affairs, Shiraz University of Medical Sciences, Shiraz, Islamic Republic of Iran.
East Mediterr Health J. 2017 Jun 14;23(4):267-273. doi: 10.26719/2017.23.4.267.
Family physicians in the Islamic Republic of Iran have been providing health and medical services to residents from rural areas since 2005, and from 2011 these services have been delivered to urban residents in Fars and Mazandaran provinces. This study was conducted in 2014 to measure the rate of user satisfaction with services provided by family physicians to the rural and urban population of the second most populated county in Fars province (Marvdasht county, population > 330 000). In urban and rural areas, 1650 houses (825 in rural and 825 in urban areas) were selected, of which 1561 houses were inhabited (2908 individuals in urban and 3062 individuals in rural areas) and an interview-administered doorstep questionnaire was completed. Overall satisfaction rate was 59.2%: 54.5% for urban areas and 63.2% for rural areas. This study suggests that satisfaction is higher among rural residents and that better quality services from family physicians are needed in both rural and urban communities.
自2005年以来，伊朗伊斯兰共和国的家庭医生一直在为农村地区居民提供健康和医疗服务，自2011年起，这些服务也覆盖到了法尔斯省和马赞德兰省的城市居民。本研究于2014年开展，旨在衡量法尔斯省人口第二多的县（马尔达什特县，人口>33万）的农村和城市居民对家庭医生提供服务的满意度。在城乡地区，共选取了1650户家庭（农村825户，城市825户），其中1561户有人居住（城市2908人，农村3062人），并完成了一份通过上门访谈进行的问卷调查。总体满意度为59.2%：城市地区为54.5%，农村地区为63.2%。本研究表明，农村居民的满意度更高，农村和城市社区都需要家庭医生提供质量更高的服务。
