Fernet Claude, Trépanier Sarah-Geneviève, Demers Mireille, Austin Stéphanie
Department of Human Resources Management, Université du Québec à Trois-Rivières, Québec, Canada.
Department of Human Resources Management, Université du Québec à Trois-Rivières, Québec, Canada.
Nurs Outlook. 2017 Jul-Aug;65(4):444-454. doi: 10.1016/j.outlook.2017.05.008. Epub 2017 May 26.
Staff turnover is a major issue for health care systems. In a time of labor shortage, it is critical to understand the motivational factors that underlie turnover intention in newly licensed nurses.
To examine whether different forms of motivation (the reasons for which nurses engage in their work) predict intention to quit the occupation and organization through distinct forms (affective and continuance) and targets (occupation and organization) of commitment.
Cross-sectional data were collected from a sample of 572 French-Canadian newly registered nurses working in public health care in the province of Quebec, Canada. The hypothesized model was tested by structural equation modeling.
Autonomous motivation (nurses accomplish their work primarily out of a sense of pleasure and satisfaction or because they personally endorse the importance or value of their work) negatively predicts intention to quit the profession and organization through target-specific affective commitment. However, although controlled motivation (nurses accomplish their work mainly because of internal or external pressure) is positively associated with continuance commitment to the occupation and organization, it directly predicts, positively so, intention to quit the occupation and organization.
These results highlight the complexity of the motivational processes at play in the turnover intention of novice nurses, revealing distinct forms of commitment that explain how motivation quality is related simultaneously to intention to quit the occupation and organization. Health care organizations are advised to promote autonomous over controlled motivation to retain newly recruited nurses and sustain the future of the nursing workforce.
员工流动率是医疗保健系统面临的一个主要问题。在劳动力短缺时期,了解新获得执照护士离职意向背后的动机因素至关重要。
探讨不同形式的动机(护士从事工作的原因)是否通过不同形式(情感承诺和持续承诺)和目标(职业和组织)的承诺来预测离职意向。
从加拿大魁北克省从事公共卫生保健工作的572名法裔加拿大新注册护士样本中收集横断面数据。通过结构方程模型对假设模型进行检验。
自主动机(护士主要出于愉悦和满足感或因为个人认可工作的重要性或价值而完成工作)通过特定目标的情感承诺对离职意向产生负向预测作用。然而,虽然受控动机(护士主要因为内部或外部压力而完成工作)与对职业和组织的持续承诺呈正相关,但它直接正向预测离职意向。
这些结果凸显了新手护士离职意向中动机过程的复杂性,揭示了不同形式的承诺,这些承诺解释了动机质量如何同时与离职意向相关。建议医疗保健组织促进自主动机而非受控动机,以留住新招聘的护士并维持护理劳动力的未来。