Tomazoni Andreia, Rocha Patrícia Kuerten, Ribeiro Mariana Batista, Serapião Leonardo S, Souza Sabrina de, Manzo Bruna Figueiredo
Universidade Federal de Santa Catarina (UFSC), Departamento de Enfermagem, Programa de Pós-graduação em Enfermagem. Florianópolis, Santa Catarina, Brasil.
Universidade Federal de Minas Gerais (UFMG), Escola de Enfermagem da UFMG, Departamento de Enfermagem Materno Infantil e Saúde Pública. Belo Horizonte, Minas Gerais, Brasil.
Rev Gaucha Enferm. 2017 Jun 26;38(1):e64996. doi: 10.1590/1983-1447.2017.01.64996.
To describe patient safety in the perception of nursing and medical professionals of neonatal intensive care units.
Exploratory and descriptive study with a qualitative approach, using the instrument Hospital Survey on Patient Safety Culture for data collection. Twenty-eight nursing and medical professionals of three neonatal intensive care units in the city of Florianópolis, state of Santa Catarina, participated in the study, from 2013 to 2015. Content thematic analysis was used for data analysis.
The following categories emerged: perception and strategies for patient safety; risk factors that interfere with patient safety; challenges in the communication of errors associated with health care.
Patient safety in the perception of professionals reflected the importance of safe care and the identification of risk factors in work conditions, predisposing to errors. Communication of risk situations, development of safety culture, and qualification are of utmost importance.
描述新生儿重症监护病房护理人员和医疗专业人员认知中的患者安全情况。
采用定性研究方法进行探索性和描述性研究，使用《医院患者安全文化调查问卷》收集数据。2013年至2015年，圣卡塔琳娜州弗洛里亚诺波利斯市三家新生儿重症监护病房的28名护理人员和医疗专业人员参与了该研究。数据分析采用内容主题分析法。
出现了以下几类情况：患者安全的认知与策略；影响患者安全的风险因素；与医疗保健相关的错误沟通中的挑战。
专业人员认知中的患者安全反映了安全护理的重要性以及对工作条件中易引发错误的风险因素的识别。风险情况的沟通、安全文化的发展和资质认证至关重要。
