Orgambídez-Ramos Alejandro, de Almeida Helena
Department of Social Psychology, Faculty of Psychology, University of Malaga, Campus Universitario de Teatinos s/n, 29071 Málaga, Spain.
Faculty of Economics, University of Algarve, Campus de Gambelas, 8005-139 Faro, Portugal.
Appl Nurs Res. 2017 Aug;36:37-41. doi: 10.1016/j.apnr.2017.05.012. Epub 2017 May 28.
Job Demands-Resources model assumes the mediator role of work engagement between social support (job resource) and job satisfaction (organizational result). However, recent studies suggest that social support can be considered as a moderator variable in the relationship between engagement and job satisfaction in nursing staff.
The aim of this study is to analyze the moderator role of social support, from supervisor and from co-workers, in the relationship between work engagement and job satisfaction in a Portuguese nursing sample.
We conducted a cross-sectional and correlational study assessing a final sample of 215 participants (55.56% response rate, 77.21% women). Moderation analyses were carried out using multiple and hierarchical linear regression models.
Job satisfaction was significantly predicted by work engagement and social support from supervisor and from co-workers. The significant interaction in predicting job satisfaction showed that social support from co-workers enhances the effects of work engagement on nurses' satisfaction.
A climate of social support among co-workers and higher levels of work engagement have a positive effect on job satisfaction, improving quality care and reducing turnover intention in nursing staff.
工作需求-资源模型假定工作投入在社会支持（工作资源）与工作满意度（组织结果）之间起中介作用。然而，近期研究表明，社会支持可被视为护理人员工作投入与工作满意度关系中的调节变量。
本研究旨在分析来自上级和同事的社会支持在葡萄牙护理样本中工作投入与工作满意度关系中的调节作用。
我们开展了一项横断面相关性研究，评估了215名参与者的最终样本（回复率为55.56%，女性占77.21%）。使用多元和分层线性回归模型进行调节分析。
工作投入以及来自上级和同事的社会支持对工作满意度有显著预测作用。预测工作满意度时的显著交互作用表明，同事的社会支持增强了工作投入对护士满意度的影响。
同事间的社会支持氛围以及更高水平的工作投入对工作满意度有积极影响，可提高护理质量并降低护理人员的离职意愿。
