Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China; Department of Psychology, University of Chinese Academy of Sciences, Beijing, China.
Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China.
Appl Ergon. 2017 Nov;65:223-232. doi: 10.1016/j.apergo.2017.06.015. Epub 2017 Jul 10.
The loading time of a smartphone application is an important issue, which affects the satisfaction of phone users. This study evaluated the effects of black loading screen (BLS) and animation loading screen (ALS) during application loading on users' duration perception and satisfaction. A total of 43 volunteers were enrolled. They were asked to complete several tasks by clicking the icons of each application, such as camera or message. The duration of loading time for each application was manipulated. The participants were asked to estimate the duration, evaluate the loading speed and their satisfaction. The results showed that the estimated duration increased and the satisfaction for loading period declined along with the loading time increased. Compared with the BLS, the ALS prolonged the estimated duration, and lowered the evaluation of speed and satisfaction. We also discussed the tendency and key inflection points of the curves involving the estimated duration, speed evaluation and satisfaction with the loading time.
智能手机应用程序的加载时间是一个重要问题，它会影响手机用户的满意度。本研究评估了在应用程序加载期间黑色加载屏幕（BLS）和动画加载屏幕（ALS）对用户持续时间感知和满意度的影响。共有 43 名志愿者参与了研究。他们被要求通过点击每个应用程序的图标来完成几个任务，例如相机或消息。每个应用程序的加载时间都进行了操纵。参与者被要求估计加载时间的持续时间，评估加载速度和他们的满意度。结果表明，随着加载时间的增加，估计的持续时间增加，而对加载过程的满意度降低。与 BLS 相比，ALS 延长了估计的持续时间，降低了对速度和满意度的评价。我们还讨论了涉及加载时间的估计持续时间、速度评估和满意度曲线的趋势和关键转折点。
