School of Medicine, Stanford University, USA.
University of California, San Francisco, USA.
J Health Psychol. 2020 Mar;25(4):429-438. doi: 10.1177/1359105317718615. Epub 2017 Jul 12.
Automated closed loop systems will greatly change type 1 diabetes management; user trust will be essential for acceptance of this new technology. This qualitative study explored trust in 32 individuals following a hybrid closed loop trial. Participants described how context-, system-, and person-level factors influenced their trust in the system. Participants attempted to override the system when they lacked trust, while trusting the system decreased self-management burdens and decreased stress. Findings highlight considerations for fostering trust in closed loop systems. Systems may be able to engage users by offering varying levels of controls to match trust preferences.
自动化闭环系统将极大地改变 1 型糖尿病的管理方式;用户信任对于接受这项新技术至关重要。本定性研究调查了 32 名接受混合闭环试验的个体的信任情况。参与者描述了情境、系统和个人层面的因素如何影响他们对系统的信任。当参与者缺乏信任时,他们会试图对系统进行干预,而信任系统则会减轻自我管理负担并降低压力。研究结果强调了在闭环系统中培养信任的注意事项。系统可以通过提供不同程度的控制来满足信任偏好,从而吸引用户。