a Department of Social Medicine , Ohio University.
b Department of Family Medicine , Ohio University.
Health Commun. 2018 Dec;33(12):1462-1474. doi: 10.1080/10410236.2017.1359033. Epub 2017 Aug 29.
Previous studies have focused on the role anchor institutions play in community development. However, less attention has been directed to how hospitals can effectively partner with community-organizations and residents as part of population health efforts. This article examines community views of one initiative developed by a major American children's hospital in partnership with local community organizations. The data for this study come from 35 in-depth interviews with local residents from the neighborhood adjacent to the hospital and two interviews with hospital administrators. Our findings suggest that the contexts in which hospitals and other non-profit corporations operate pose unique challenges to effective communication. In particular, hospitals and community organizations may think differently about the merits and nature of open communication. Especially when acting as anchor institutions working beyond their formal medical expertise, hospitals may struggle to communicate the scope and goals of their non-medical work in the community.
先前的研究集中于锚定机构在社区发展中所扮演的角色。然而，较少关注到医院如何能够作为人口健康工作的一部分，与社区组织和居民有效合作。本文探讨了社区对一家美国大型儿童医院与当地社区组织合作开展的一项举措的看法。本研究的数据来自对医院附近社区的 35 名当地居民的深入访谈，以及对医院管理人员的两次访谈。我们的研究结果表明，医院和其他非营利性公司运作的背景给有效的沟通带来了独特的挑战。特别是，医院和社区组织对于开放沟通的优点和性质可能有不同的看法。尤其是当医院作为锚定机构，超越其正式的医疗专业知识开展工作时，它们可能难以在社区中传达其非医疗工作的范围和目标。
