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综合照护中社区精神卫生专业人员的工作氛围、工作满意度及个人特征

Working atmosphere, job satisfaction and individual characteristics of community mental health professionals in integrated care.

作者信息

Goetz Katja, Kleine-Budde Katja, Bramesfeld Anke, Stegbauer Constance

机构信息

Department of General Practice and Health Services Research, University of Heidelberg, Heidelberg, Germany.

Institute of Family Medicine, University Hospital Schleswig-Holstein Campus, Luebeck, Germany.

出版信息

Health Soc Care Community. 2018 Mar;26(2):176-181. doi: 10.1111/hsc.12499. Epub 2017 Sep 5.

Abstract

Working requirements of community mental healthcare professionals in integrated care are complex. There is a lack of research concerning the relation of job satisfaction, working atmosphere and individual characteristics. For the current study, a survey evaluating job satisfaction and working atmosphere of mental healthcare professionals in integrated care was performed. About 321 community mental healthcare professionals were included in the survey; the response rate was 59.5%. The professional background of community mental healthcare professionals included nursing, social work and psychology. Community mental healthcare professionals reported the highest satisfaction with colleagues and the lowest satisfaction with income. Moreover, it could be shown that more responsibility, more recognition and more variety in job tasks lead to an increase of overall job satisfaction. Healthcare for mentally ill patients in the community setting is complex and requires well-structured care with appropriate responsibilities within the team. A co-operative relationship among colleagues as well as clearly defined responsibilities seem to be the key for the job satisfaction of community mental healthcare professionals in integrated care.

摘要

综合医疗中社区精神卫生保健专业人员的工作要求很复杂。关于工作满意度、工作氛围和个人特征之间的关系,目前缺乏相关研究。在本项研究中,我们开展了一项调查,以评估综合医疗中精神卫生保健专业人员的工作满意度和工作氛围。约321名社区精神卫生保健专业人员参与了此次调查,回复率为59.5%。社区精神卫生保健专业人员的专业背景包括护理、社会工作和心理学。社区精神卫生保健专业人员对同事的满意度最高,对收入的满意度最低。此外,研究表明,更多的职责、更多的认可和更多样化的工作任务会提高总体工作满意度。社区环境中为精神病患者提供的医疗服务很复杂,需要团队内部有结构合理且职责明确的护理。同事之间的合作关系以及明确界定的职责似乎是综合医疗中社区精神卫生保健专业人员工作满意度的关键。

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