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了解视力低下的老年人如何获取、处理和理解健康信息与服务。

Understanding of how older adults with low vision obtain, process, and understand health information and services.

作者信息

Kim Hyung Nam

机构信息

a North Carolina Agricultural and Technical State University , Industrial and Systems Engineering , Greensboro , North Carolina , USA.

出版信息

Inform Health Soc Care. 2019 Jan;44(1):70-78. doi: 10.1080/17538157.2017.1363763. Epub 2017 Oct 16.

DOI:10.1080/17538157.2017.1363763
PMID:29035664
Abstract

INTRODUCTION

Twenty-five years after the Americans with Disabilities Act, there has still been a lack of advancement of accessibility in healthcare for people with visual impairments, particularly older adults with low vision. This study aims to advance understanding of how older adults with low vision obtain, process, and use health information and services, and to seek opportunities of information technology to support them.

METHODS

A convenience sample of 10 older adults with low vision participated in semi-structured phone interviews, which were audio-recorded and transcribed verbatim for analysis.

RESULTS

Participants shared various concerns in accessing, understanding, and using health information, care services, and multimedia technologies. Two main themes and nine subthemes emerged from the analysis.

DISCUSSION

Due to the concerns, older adults with low vision tended to fail to obtain the full range of all health information and services to meet their specific needs. Those with low vision still rely on residual vision such that multimedia-based information which can be useful, but it should still be designed to ensure its accessibility, usability, and understandability.

摘要

引言

《美国残疾人法案》颁布25年后,视力障碍者,尤其是视力低下的老年人在医疗保健方面的无障碍进展仍然不足。本研究旨在增进对视力低下的老年人如何获取、处理和使用健康信息及服务的理解,并寻找信息技术支持他们的机会。

方法

以方便抽样的方式选取了10名视力低下的老年人参与半结构化电话访谈,访谈进行了录音,并逐字转录以供分析。

结果

参与者在获取、理解和使用健康信息、护理服务及多媒体技术方面表达了各种担忧。分析得出了两个主要主题和九个子主题。

讨论

由于这些担忧,视力低下的老年人往往无法获得满足其特定需求的全部健康信息和服务。视力低下者仍然依赖残余视力,因此基于多媒体的信息可能有用,但仍应进行设计以确保其可及性、可用性和可理解性。

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