Doshi Aalap, Clay Christina
Michigan Institute for Clinical and Health Research, University of Michigan, Ann Arbor, MI, USA.
The Brehm Center, University of Michigan, Ann Arbor, MI, USA.
J Clin Transl Sci. 2017 Jun;1(3):160-166. doi: 10.1017/cts.2017.5.
Space matters. We read space like we read people's faces. Space is an instrument of collaboration and innovation. At the University of Michigan's Institute for Clinical and Health Research (MICHR), a team was created to creatively and economically enhance our operating space into a flexible workspace that supports privacy, innovation, creativity, and most important, a culture of collaboration.
The team used a human-centered design process to creatively engage the staff at large into analyzing our existing space, identifying latent needs, proposing solutions, generating feedback, and economically building the rethought process.
The redesigned workspace embraces the differences among MICHR's teams while encouraging collaboration and teamwork and keeping costs at a minimum. It has resulted in a flexible space that includes co-located teams, spaces dedicated to different work goals, an open area for collaboration, quiet zones for focused work, and better wayfinding.
Through our Rethink Space project, we hope to have demonstrated that, by initiating the project internally and by engaging the users of the space themselves in an empathetic, visual, and human-centered way, a space redesign can be undertaken economically while also leading to improved levels of employee and team satisfaction.
空间至关重要。我们解读空间就如同解读人们的面孔。空间是协作与创新的工具。在密歇根大学临床与健康研究学院（MICHR），一个团队应运而生，旨在以创新且经济的方式将我们的运营空间提升为一个灵活的工作空间，以支持隐私、创新、创造力，以及最重要的协作文化。
该团队采用以用户为中心的设计流程，让广大员工积极参与，分析我们现有的空间，识别潜在需求，提出解决方案，收集反馈，并以经济的方式构建重新规划的流程。
重新设计后的工作空间兼顾了MICHR各团队之间的差异，同时鼓励协作与团队合作，并将成本降至最低。它打造出了一个灵活的空间，其中包括同地办公的团队、专注于不同工作目标的空间、用于协作的开放区域、用于专注工作的安静区域，以及更完善的导视系统。
通过我们的“重新思考空间”项目，我们希望已经证明，通过在内部启动该项目，并以共情、可视化且以用户为中心的方式让空间使用者亲自参与其中，空间重新设计可以在经济的前提下进行，同时还能提高员工和团队的满意度。
