Phillips Jacqueline, Harris Janet
1School of Nursing, University of Mississippi Medical Center, United States 2UMMC School of Nursing Evidence Based Practice and Research Team: a Joanna Briggs Institute Affiliated Group.
JBI Database System Rev Implement Rep. 2017 Nov;15(11):2651-2658. doi: 10.11124/JBISRIR-2016-003300.
The objective of this review is to map what is known about emotional intelligence (EI) in relation to staff job satisfaction and retention in nursing, and the tools that are used to measure EI in this context.
The primary question of this review is: What is known about nurse managers' EI as it relates to staff job satisfaction and retention in nursing?Sub-question 1: What tools are being used to measure nurse managers' EI and what theoretical frameworks are they based on?Sub-question 2: What gaps exist in the research related to nurse managers' EI as it relates to staff job satisfaction and retention in nursing?
本综述的目的是梳理与护理人员工作满意度和留职率相关的情商（EI）方面的已知信息，以及在此背景下用于测量情商的工具。
本综述的主要问题是：关于护士长的情商与护理人员工作满意度和留职率的关系，已知哪些信息？
子问题1：目前使用哪些工具来测量护士长的情商，这些工具基于什么理论框架？
子问题2：在与护士长的情商和护理人员工作满意度及留职率相关的研究中存在哪些差距？
