Department of Education Studies, University of Bologna, Via Filippo Re 6, 40100 Bologna, Italy.
Applied Psychology, SRH University of Applied Health Sciences, Neue Straße 28-30, 07548 Gera, Germany.
Biomed Res Int. 2017;2017:3285092. doi: 10.1155/2017/3285092. Epub 2017 Nov 29.
Anxiety-related problems at work are a serious problem in the occupational context, as they come along with sick leave and problems in work participation. The aim of this study is to analyse workplace phobic anxiety in nonclinical context using the Job Demands-Resources model.
The study involved a sample of 739 workers from a retail company, mostly with permanent contracts. Structural equation modelling analyses were performed using AMOS software.
Both the health impairment and motivational variables in the JD-R model were significantly related to workplace phobic anxiety and subsequently to absenteeism, specifically, exhaustion mediated between perceived job demands and workplace phobic anxiety and work engagement mediated between perceived job resources and workplace phobic anxiety. Moreover, workplace phobic anxiety was significantly positively related to absenteeism.
Results suggest that workplace phobic anxiety is a specific concept and an important issue in organizations for both workers' health and the organizational costs linked to absenteeism. Supervisors and occupational physicians should be aware of workplace phobic anxiety, especially when workers are on sick leave often or for long periods.
与工作相关的焦虑问题是职业环境中的一个严重问题,因为它们伴随着病假和工作参与问题。本研究的目的是使用工作要求-资源模型分析非临床环境中的工作场所恐惧症焦虑。
该研究涉及一家零售公司的 739 名工人样本,他们大多签订了长期合同。使用 AMOS 软件进行结构方程模型分析。
JD-R 模型中的健康损害和激励变量与工作场所恐惧症焦虑显著相关,进而与缺勤相关,具体来说,工作倦怠在感知工作要求和工作场所恐惧症焦虑之间存在中介关系,工作投入在感知工作资源和工作场所恐惧症焦虑之间存在中介关系。此外,工作场所恐惧症焦虑与缺勤呈显著正相关。
结果表明,工作场所恐惧症焦虑是组织中工人健康和与缺勤相关的组织成本的一个特定概念和重要问题。主管和职业医生应该意识到工作场所恐惧症焦虑,特别是当工人经常或长期请病假时。