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“这会摧毁你的灵魂”:对护理工作中不公正现象的深入探讨。

"It breaks your soul": An in-depth exploration of workplace injustice in nursing.

机构信息

Centre for Work + Life, University of South Australia, Adelaide, SA, Australia.

School of Management, University of South Australia, Adelaide, SA, Australia.

出版信息

J Nurs Manag. 2018 Mar;26(2):200-208. doi: 10.1111/jonm.12535. Epub 2018 Jan 10.

Abstract

AIM(S): To understand nurses' experiences of injustice in the workplace and to identify the impact of injustice on well-being.

BACKGROUND

Little is known about how nurses view injustice or its effects on their well-being, although research indicates that such perceptions are central to workplace practices such as performance management and outcomes such as employee well-being.

METHOD(S): A qualitative study was conducted with semi-structured interviews for nurses employed in Australian public hospitals. Data were analysed using content analysis.

RESULTS

Experiences of injustice and unfairness negatively impacted on performance and the personal health of nurses. Unfair treatment was met with reduced effort and commitment.

CONCLUSION(S): This study provides valuable insights into how nurses perceive and experience injustice at work and supports the link between injustice and nurses' decreased well-being and effectiveness.

IMPLICATIONS FOR NURSING MANAGEMENT

Implications for nurse managers include the need for managers to engage in regular conversations regarding systemic barriers to performance and implementing performance management as an ongoing dialogue designed for employee voice and relationship management. This process also suggests a need for leadership development in nursing management. Using such steps and strategies would significantly enhance best practice in nursing management.

摘要

目的

了解护士在工作场所中遭受不公正待遇的经历,并确定不公正待遇对幸福感的影响。

背景

尽管研究表明,这种看法是绩效管理等工作场所实践以及员工幸福感等结果的核心,但对于护士如何看待不公正待遇或其对幸福感的影响知之甚少。

方法

对澳大利亚公立医院的护士进行了一项定性研究,采用半结构化访谈进行。使用内容分析法对数据进行分析。

结果

不公正和不公平的待遇对护士的绩效和个人健康产生了负面影响。不公平的待遇导致努力和投入减少。

结论

本研究深入了解了护士在工作中对不公正待遇的看法和体验,并支持不公正与护士幸福感和效力下降之间的联系。

对护理管理的意义

对护士管理者的意义包括管理者需要定期就影响绩效的系统障碍进行对话,并将绩效管理作为旨在倾听员工意见和管理关系的持续对话来实施。这一过程还表明需要在护理管理方面进行领导力发展。采取这样的步骤和策略将极大地提高护理管理的最佳实践。

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