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HEAL的设计、实施及人口统计学差异:一种自我报告式医疗保健领导力工具

Design, implementation, and demographic differences of HEAL: a self-report health care leadership instrument.

作者信息

Murphy Kelly R, McManigle John E, Wildman-Tobriner Benjamin M, Little Jones Amy, Dekker Travis J, Little Barrett A, Doty Joseph P, Taylor Dean C

机构信息

Duke Healthcare Leadership Program, Duke University School of Medicine, Durham, NC, USA.

出版信息

J Healthc Leadersh. 2016 Oct 20;8:51-59. doi: 10.2147/JHL.S114360. eCollection 2016.

Abstract

The medical community has recognized the importance of leadership skills among its members. While numerous leadership assessment tools exist at present, few are specifically tailored to the unique health care environment. The study team designed a 24-item survey (Healthcare Evaluation & Assessment of Leadership [HEAL]) to measure leadership competency based on the core competencies and core principles of the Duke Healthcare Leadership Model. A novel digital platform was created for use on handheld devices to facilitate its distribution and completion. This pilot phase involved 126 health care professionals self-assessing their leadership abilities. The study aimed to determine both the content validity of the survey and the feasibility of its implementation and use. The digital platform for survey implementation was easy to complete, and there were no technical problems with survey use or data collection. With regard to reliability, initial survey results revealed that each core leadership tenet met or exceeded the reliability cutoff of 0.7. In self-assessment of leadership, women scored themselves higher than men in questions related to patient centeredness (=0.016). When stratified by age, younger providers rated themselves lower with regard to emotional intelligence and integrity. There were no differences in self-assessment when stratified by medical specialty. While only a pilot study, initial data suggest that HEAL is a reliable and easy-to-administer survey for health care leadership assessment. Differences in responses by sex and age with respect to patient centeredness, integrity, and emotional intelligence raise questions about how providers view themselves amid complex medical teams. As the survey is refined and further administered, HEAL will be used not only as a self-assessment tool but also in "360" evaluation formats.

摘要

医学界已经认识到其成员具备领导技能的重要性。尽管目前存在众多领导力评估工具,但专门针对独特的医疗环境量身定制的却很少。研究团队设计了一项包含24个项目的调查(医疗保健领导力评估与评价[HEAL]),以根据杜克医疗保健领导力模型的核心能力和核心原则来衡量领导能力。创建了一个新颖的数字平台,供手持设备使用,以方便其分发和完成。这个试点阶段涉及126名医疗保健专业人员对自己的领导能力进行自我评估。该研究旨在确定该调查的内容效度及其实施和使用的可行性。用于调查实施的数字平台易于完成,并且在调查使用或数据收集方面没有技术问题。关于信度,初步调查结果显示,每个核心领导原则都达到或超过了0.7的信度临界值。在领导能力的自我评估中,在与以患者为中心相关的问题上,女性给自己的评分高于男性(P = 0.016)。按年龄分层时,较年轻的医疗服务提供者在情商和正直方面对自己的评分较低。按医学专业分层时,自我评估没有差异。虽然只是一项试点研究,但初步数据表明,HEAL是一种用于医疗保健领导力评估的可靠且易于管理的调查。在以患者为中心、正直和情商方面,不同性别和年龄的回答差异引发了关于医疗服务提供者在复杂医疗团队中如何看待自己的问题。随着该调查的完善和进一步实施,HEAL不仅将用作自我评估工具,还将用于“360”评估形式。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4242/5741008/29b4d9d9add7/jhl-8-051Fig1.jpg

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