PhD candidate at the Department of Human Geography and Spatial Planning, Faculty of Geosciences, Utrecht University, the Netherlands.
Founder of Tourism Watch, Indonesia.
Disasters. 2018 Oct;42(4):782-803. doi: 10.1111/disa.12281. Epub 2018 Mar 13.
Tourists are particularly vulnerable when natural disasters occur in regions that they are visiting. It is assumed that they lack awareness and understanding of the actions that they need to take in such circumstances. This study examines the responses of tourists in times of disaster, building on empirical data collected through large-scale surveys conducted in Bali and Yogyakarta, Indonesia, in 2015. Both are important tourist destinations in the country that have suffered major disasters in recent years. The different types of responses to these events are framed using a grid/group analysis stemming from cultural theory. The study resulted in three key findings: (i) current disaster management planning largely follows a single rationale; (ii) tourists are not a homogeneous group, but rather a complex, diverse, and dynamic body of stakeholders; and (iii) the focus of disaster management planning should shift from a single rationale to a polyrational methodology. Disaster managers need to consider, therefore, these different aspects in the context of preparedness.
游客在到访的地区遭遇自然灾害时特别脆弱。据推测，他们缺乏对在这种情况下应采取的行动的意识和理解。本研究以 2015 年在印度尼西亚巴厘岛和日惹进行的大规模调查中收集的实证数据为基础，考察了灾害时期游客的反应。这两个地方都是该国重要的旅游目的地，近年来都遭受了重大灾害。这些事件的不同反应类型是使用源于文化理论的网格/组分析来构建的。该研究得出了三个主要发现：（i）当前的灾害管理规划主要遵循单一的基本原理；（ii）游客不是一个同质群体，而是一个复杂、多样和动态的利益相关者群体；（iii）灾害管理规划的重点应从单一的基本原理转移到多元的方法。因此，灾害管理者需要在准备工作中考虑到这些不同的方面。
